Hi everyone,

I’m Elif Sancaktutan, the owner of the seller account ShoporiaMX on Amazon.com.mx.

My account was suspended for “inauthentic” ASINs that were never actually sold — because we operate under a legal dropshipping model. Unfortunately, I made the mistake of working with two different appeal service providers, and their submissions were not accurate or detailed enough.

As a result, I’ve had over 10 appeals rejected, and it seems the system is now auto-rejecting all new submissions.

This week, I personally prepared and submitted a brand new POA — with clear root cause, corrective and preventive actions, and proof of authentic past orders. I also emailed seller-performance@amazon.com requesting manual review.

🔹 I’m posting here in case anyone has experience getting past auto-rejections

🔹 Or if any Amazon team members are reading this: please help us get a fair manual review

🔹 We’ve delivered 327 successful orders with 100% satisfaction before this issue

Any advice, guidance, or support is greatly appreciated 🙏

Thank you so much in advance!