亚马逊上架经常出现系统报错,特别是变体出现感叹号,但没有提示,也无法提交,请教是什么原因造成的?
亚马逊上架经常出现系统报错,特别是变体出现感叹号,但没有提示,也无法提交,请教是什么原因造成的?
5 respuestas
Seller_LImVvUWeyiCfQ
What is the error you're receiving? Screen shots can't be run through a translator, so we have no idea what error you're receiving.
Seller_PGfTw5geN2ZPy
Figure 1 original text (in red): we found potential problems in this variant, please click to fix the error and refresh this page to see the changes.
Figure 2 Original text: there was an error trying to process your request, we are deeply embraced for the inconvenience, please rest assured that we will try to resolve the issue as soon as possible, please retry later.2024-07-19T07:53:31.952ZG3THXGE4H9RNRZH11YCD
Figure 3 Original text: error!
We have found potential issues in this variant. Please click to fix the error and refresh this page to see the changes!
Seller_PGfTw5geN2ZPy
Amazon uploads often have system errors, especially variants with exclamation marks, but no hints and can't submit, what causes this?
No upsells for days, can't submit, feels like a system bug
Michelle_Amazon
Hello @Seller_PGfTw5geN2ZPy,
Michelle at Amazon here. I have reviewed your question and I would advise that you review the Detail Page Rules Policy. You should not be putting exclamation points in listings and I have reviewed several of your lstings and you are putting emojis in the front of your bullet points, which is a policy violation and will get your listings removed and can lead to account suspension. I would recommend that you review this recap that I created for Prime Day prep to ensure listings are compliant, but it's valid for all year.
Remove exclamation points throughout your listings and your issue should be resolved. If not, contact Seller Support so they can assist you and provide me with the case ID if you need further help after they complete their investigation.
Regards,
Michelle