ABUSED by a VINE reviewer Amazon does nothing - Unfair
Long story short:
Vine Reviewer has left me a 1 star review for the product. Instead of describing my product he decided to describe me personally, where I live, my personal information. He posted all the private personal information at the review. This is assaulting, disturbing and violates all he Amazon review policies.
I was trying to call Amazon - NO RESULT. They are not interested.
I was trying to REPORT the review for the fake and inappropriate information. NO RESULT.
I have created a Case ID: 15273354521 (which was receiving canned responses and was everytime closed) - NO RESULT.
I tried to escalate the case and it is in the TRANSFERRED status for more than a week now. NO RESULT. How much would one need to remove the darn review?
I have posted a Thread on this forum asking for help and someone from Amazon responded and confirmed that the Review is in violation. I was promised the review will be removed. NO RESULT.
I am very frustrated and disappointed. Amazon DOES NOTHING for their sellers. Zero protection.
What is my next step? Lawsuit for the personal defamation?
I just don't get it...
ABUSED by a VINE reviewer Amazon does nothing - Unfair
Long story short:
Vine Reviewer has left me a 1 star review for the product. Instead of describing my product he decided to describe me personally, where I live, my personal information. He posted all the private personal information at the review. This is assaulting, disturbing and violates all he Amazon review policies.
I was trying to call Amazon - NO RESULT. They are not interested.
I was trying to REPORT the review for the fake and inappropriate information. NO RESULT.
I have created a Case ID: 15273354521 (which was receiving canned responses and was everytime closed) - NO RESULT.
I tried to escalate the case and it is in the TRANSFERRED status for more than a week now. NO RESULT. How much would one need to remove the darn review?
I have posted a Thread on this forum asking for help and someone from Amazon responded and confirmed that the Review is in violation. I was promised the review will be removed. NO RESULT.
I am very frustrated and disappointed. Amazon DOES NOTHING for their sellers. Zero protection.
What is my next step? Lawsuit for the personal defamation?
I just don't get it...
3 respuestas
Seller_4zBzdtgCyS9EI
Interesting. They only mention your first name and a City Stae. That is all available to anyone and not private information. You have multiple reviews that your products appear to just be water! I feel like someone hit the nail, is all...
Size: 8 oz BottleVine Customer Review of Free Product( What's this? )
I'm not sure where this fertilizer is made or what, if anything is in it but it does not smell or look like fertilizer. It has no smell and is colorless and looks like water. I spent some time researching the company and found is owned by an individual named "IVAN" who resides in Miami. He has about a dozen "trading" companies, most are inactive, opened and closed over the course of a few years but all located at the same address. He is also one of the reviewers of this and other fertilizers under this brand that he owns.
Any reviews that state they "added it to water" have not used the product. This product is used at full strength.
Quincy_Amazon
Hello @Seller_P64PXTq0upfFx
Thank you for posting your inquiry to the Forums. Please note that we are closing this thread as creating multiple threads for the same question causes confusion and disruption to the forums, potentially taking longer for you to get the answer you are seeking. I see that you are currently being assisted by my colleague in the thread you started here and that your case has been escalated. Please continue to monitor that thread for updates.
Regards,
Quincy_Amazon
