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A delivery on time and a Domicilio Mercancía Entregada, recibir Nancy Blancas

Don't you see this statement? The package was delivered on time.

The customer didn't even specify the reason for the complaint. Frustrated, he filed a complaint.

This is a violation of Amazon's rules. But sellers are paying the consequences.

There's a delivery signature.

A smooth delivery delivered before the deadline.

We're right, but the representatives don't care about this.