Urgent Request for CPC Approval and Inventory Listing -pending 45 days
Dear CPC Performance Team,
I hope this message finds you well. I am writing to urgently follow up on the CPC application we submitted around 24-September. It has now been nearly 45 days since our submission, and the approval is still pending. As far as we know, the normal CPC review period is 7-10 working days. It is now well beyond the reasonable review date range.We have provided complete and compliant CPC documentation from a reputable testing agency.
As you are aware, the holiday season is fast approaching, and we have Christmas products that are crucial to our business. The delay in approval not only jeopardizes our ability to sell these items but also poses a significant risk to our small business. If we cannot have our products approved and listed in a timely manner, we face the possibility of being unable to sell during this peak season, which could lead to severe financial strain or even bankruptcy.
We believe that our CPC materials meet all necessary requirements, and we kindly request that you expedite the review process. Your prompt assistance will not only benefit our business but also enhance Amazon’s inventory with high-quality products.
Additionally, I would like to bring to your attention that we successfully delivered our Christmas inventory to Amazon’s warehouse in mid-September. However, we have noticed a lack of available stock on the shelves. If we cannot transport and list all items before November 14, they will be automatically abandoned by the system, exacerbating our current situation.
The ASINs pending approval are as follows:
xxxx
xxxx
xxxx
Please assist us in confirming the status of our CPC application and the transportation of our goods. We hope to have all items listed as soon as possible. If there are any issues with out-of-stock items or listing delays, we would greatly appreciate your help in resolving them quickly.
Thank you for your attention to this urgent matter. We look forward to your swift response.
Best regards,
Urgent Request for CPC Approval and Inventory Listing -pending 45 days
Dear CPC Performance Team,
I hope this message finds you well. I am writing to urgently follow up on the CPC application we submitted around 24-September. It has now been nearly 45 days since our submission, and the approval is still pending. As far as we know, the normal CPC review period is 7-10 working days. It is now well beyond the reasonable review date range.We have provided complete and compliant CPC documentation from a reputable testing agency.
As you are aware, the holiday season is fast approaching, and we have Christmas products that are crucial to our business. The delay in approval not only jeopardizes our ability to sell these items but also poses a significant risk to our small business. If we cannot have our products approved and listed in a timely manner, we face the possibility of being unable to sell during this peak season, which could lead to severe financial strain or even bankruptcy.
We believe that our CPC materials meet all necessary requirements, and we kindly request that you expedite the review process. Your prompt assistance will not only benefit our business but also enhance Amazon’s inventory with high-quality products.
Additionally, I would like to bring to your attention that we successfully delivered our Christmas inventory to Amazon’s warehouse in mid-September. However, we have noticed a lack of available stock on the shelves. If we cannot transport and list all items before November 14, they will be automatically abandoned by the system, exacerbating our current situation.
The ASINs pending approval are as follows:
xxxx
xxxx
xxxx
Please assist us in confirming the status of our CPC application and the transportation of our goods. We hope to have all items listed as soon as possible. If there are any issues with out-of-stock items or listing delays, we would greatly appreciate your help in resolving them quickly.
Thank you for your attention to this urgent matter. We look forward to your swift response.
Best regards,
2 respuestas
Seller_JJ9JKELYkE1rq
@Seller_u54AmH1WlcLSP I’m experiencing the same challenges with our CPC approval, which is currently still stuck at “under review.” My several attempts to request an update or timeline have been met with the usual response, “Please be patient; you’ll receive an email once the team has reviewed it. This is a tough pill to swallow for small businesses.
Last week, the chat support agent informed me that my case (ID 16549701171) would receive an update within 48 hours. 4 days later, nothing. I just chatted again and received the “Please be patient; you’ll receive an email once the team has reviewed it.I’m at a complete loss. I’m sorry you’re going through this as well.
Manny_Amazon
Hello @Seller_u54AmH1WlcLSP,
Please share your compliance request case ID in order to review this further.
Regards,
- Manny
