Customer Placed a Prime Order (During my Prime Trial). I printed the label, then the started a Return Request before I handed it off the the carrier. What do i do?
Customer Placed a Prime Order (During my Prime Trial). I printed the label, then they started a Return Request before I handed it off the the carrier. What do i do?
Is there a way to have the order 'cancelled' before the carrier comes for pickup without having it affect my metrics?
Customer Placed a Prime Order (During my Prime Trial). I printed the label, then the started a Return Request before I handed it off the the carrier. What do i do?
Customer Placed a Prime Order (During my Prime Trial). I printed the label, then they started a Return Request before I handed it off the the carrier. What do i do?
Is there a way to have the order 'cancelled' before the carrier comes for pickup without having it affect my metrics?
1 respuesta
Danny_Amazon
Hello @Seller_VLB93SOhkHsZs- and thanks for the post.
You can review the order cancellation FAQ, along with the process for cancelling an order to determine if there is any method specific to your order for doing so. My colleauge @Quincy_Amazonalso posted this overview of returns and replacement options recently, in case you choose to solely refund the order as you still have the product!
Thanks,
Danny
