About the account review
Hello amazon official
I have been selling in the Mexican market with the UZE STORE store for almost 2 years.
During this time, I delivered nearly 250 orders.
Since I cannot take care of my store during my wedding and honeymoon period, I took my store on vacation so that Amazon customers would not be harmed.
When I started my business again, I started selling in my store, 80 percent of my orders have been delivered so far, and 20% has been delivered to the cargo company to be delivered.
Although I sent them a PDF file with order information and proof of delivery to Amazon, I received a negative response.
Since the account review continues, I cannot receive payment for my delivered orders and this situation disrupts my financial stability.
We kindly ask for your help to complete the process faster.
We wish you good work.
About the account review
Hello amazon official
I have been selling in the Mexican market with the UZE STORE store for almost 2 years.
During this time, I delivered nearly 250 orders.
Since I cannot take care of my store during my wedding and honeymoon period, I took my store on vacation so that Amazon customers would not be harmed.
When I started my business again, I started selling in my store, 80 percent of my orders have been delivered so far, and 20% has been delivered to the cargo company to be delivered.
Although I sent them a PDF file with order information and proof of delivery to Amazon, I received a negative response.
Since the account review continues, I cannot receive payment for my delivered orders and this situation disrupts my financial stability.
We kindly ask for your help to complete the process faster.
We wish you good work.
1 respuesta
Nikki_Amazon
Greetings UZESTORE,
Thank you for reaching out about the situation with your UZE STORE account. I understand this must be a very frustrating experience, especially as you were responsible in managing your store during your wedding and honeymoon.
It is extremely important that Amazon is able to confirm the delivery status of your recent orders. The delivery proofs you have provided, including the PDF file with order information and delivery confirmation, will be essential in expediting the review of your account.
Once Amazon is able to confirm the delivery of your recent orders, and only then, they will proceed with releasing the payments according to the normal payment schedule. In the meantime, please continue managing any open or unsent orders that are still pending.
Providing the delivery documentation will be crucial in helping Amazon resolve this review as quickly as possible and restore the normal flow of payments to your account.
Please visit the page Selling account reviews for seller-fulfilled orders for more information.
Thank you for contacting us! The forums community and I are committed to assisting you. Feel free to share how we can support you moving forward.
I wish you all the best,
-Nikki
