FEDEX Ground Economy breaking down with USPS partners between January 4th-January 15th, 2025 as we know with many Packages, all stuck in Transit to USPS blackhole with no e
Anyone else having problem with FEDEX Ground shipping getting stuck in transit and not showing any progression of carrier scan data to amazon order page?
FEDEX Ground Economy breaking down with USPS partners between January 4th-January 15th, 2025 as we know of with many Packages, all stuck in Transit to USPS black hole transit system after m carrier scan with no further movement of packages.
Amazon order page received no data from FedEX even though all were shipped via amazon's buy shipping Claim/ODR protected. Google search by tracking brings to FEDEX tracking site data where all shows FIRST SCAN data by carrier custody and then no further activity.
Buyer's A-z claims are getting approved by amazon claim reviewer citing "no data to verify tracking" from amazon order page where as simple google search shows FIRST SCAN DATA publicly available from FEDEX site. Either FEDEX not sending these scan data to amazon or amazon AWS failing to capture these data from FEDEX at amazon order page display.
Example of some of these packages affected:
January 5th Fedex tracking: 284031779103
January 5th FED Ex Tracking: 284031075440
January 7th Fed E Tracking: 284078913261
January 12th FEDEX Tracking: 284264158780
January 9th, FED EX TRACKING: 284217045932
Jan 7th FED EX TRACKING: 284019326597
Jan 7th, 2025 Tracking: 284102640791
It appears FedEX partnership with USPS may have delivery delay issue with their USPS partner since January 4th, 2025? Claims to FEDEX are not possible as FEDEX Keeps referring bakc to amazon where we purchased shipping service from with CLAIM/ODR protection. USPS won't help us as all tracking ORIGINATED from amazon's Partnership with FEDEX so they are pointing back to FEDEX. Amazon claim reviewer denying claims to us citing no data to track even though FIRST SCAN DATA are available at carrier site.
We are not using FEDEX ground, in the mean time, till we get a clear answer from amazon.
FEDEX Ground Economy breaking down with USPS partners between January 4th-January 15th, 2025 as we know with many Packages, all stuck in Transit to USPS blackhole with no e
Anyone else having problem with FEDEX Ground shipping getting stuck in transit and not showing any progression of carrier scan data to amazon order page?
FEDEX Ground Economy breaking down with USPS partners between January 4th-January 15th, 2025 as we know of with many Packages, all stuck in Transit to USPS black hole transit system after m carrier scan with no further movement of packages.
Amazon order page received no data from FedEX even though all were shipped via amazon's buy shipping Claim/ODR protected. Google search by tracking brings to FEDEX tracking site data where all shows FIRST SCAN data by carrier custody and then no further activity.
Buyer's A-z claims are getting approved by amazon claim reviewer citing "no data to verify tracking" from amazon order page where as simple google search shows FIRST SCAN DATA publicly available from FEDEX site. Either FEDEX not sending these scan data to amazon or amazon AWS failing to capture these data from FEDEX at amazon order page display.
Example of some of these packages affected:
January 5th Fedex tracking: 284031779103
January 5th FED Ex Tracking: 284031075440
January 7th Fed E Tracking: 284078913261
January 12th FEDEX Tracking: 284264158780
January 9th, FED EX TRACKING: 284217045932
Jan 7th FED EX TRACKING: 284019326597
Jan 7th, 2025 Tracking: 284102640791
It appears FedEX partnership with USPS may have delivery delay issue with their USPS partner since January 4th, 2025? Claims to FEDEX are not possible as FEDEX Keeps referring bakc to amazon where we purchased shipping service from with CLAIM/ODR protection. USPS won't help us as all tracking ORIGINATED from amazon's Partnership with FEDEX so they are pointing back to FEDEX. Amazon claim reviewer denying claims to us citing no data to track even though FIRST SCAN DATA are available at carrier site.
We are not using FEDEX ground, in the mean time, till we get a clear answer from amazon.
9 respuestas
KJ_Amazon
@Seller_266YgICJP5bGi Thanks for the details on those FedEx Ground Economy shipments.
I reviewed some the tracking information you provided and see that most of the shipments have been delivered. Please follow up if there are outstanding metrics/claims issues as a result of this shipping service.
KJ_Amazon
Seller_266YgICJP5bGi
FEDEX admission today on March 20th, 2024 during their quarterly report that their contract with USPS actually ended On December 31st, 2023.
Reference News flash Source: Reuters
"Thu, March 20, 2025 at 3:09 PM CDT 1 min read
In This Article:
FDX
-0.37%
(Reuters) - FedEx Corp lowered its full-year revenue and profit forecast on Thursday, as the parcel delivery firm seeks new business after its contract with its largest customer, the United States Postal Service, ended last year."
That finally explains why many FEDEX ground economy shipping service purchased from amazon ended up in USPS black hole and never moved and lost forever as of today. Clearly, Fedex never relayed that their contract with USPS ending on December 31st, 2024 to amazon so amazon system kept selling those shipping labels stating Claim/ODR protected, yet all ended up in FEDEX -USPS black hole.. Now that FEDEX finally admitted admitted, amazon should be able to recover all those lost transactions from FEDEX as a direct result of their contract termination between their partner USPS for all those FEDEX ground economy shipment.
Example order ID 113-9933253-5353006, there are many during these time frame as listed in these case IDS sent to amazon seller support team.Example case IDS with amazon regarding this issue, case ID 17295039011, and 17287290861, and 17172728131, and 17152084651, and 17129871191 and 17130068941 and 17113702491, 17070604901, 17075206441, 17070383221, 17022482901, 17016244201
Could we please get reimbursement those order loss? Thanks!
Seller_MdxfEfnKed3gz
This is still ongoing and I’m getting an a-z claim filed against me every other day. All claims were reversed in my favor except one and it took 3 appeals and one week for them(Amazon) to see what I saw instantly that I shipped on time and through Amazon buy button. Since then I have lost buy box eligibility for ALL my FBM listings. Imagine you get home on your water is cut off this is essentially what happened to me for no fault of my own. So now I ship to Amazon FBA or starve…
Seller_266YgICJP5bGi
Same issue keep happening with FEDEX shipping service purchased at amazon shipping.
Order ID: 113-3976189-2875428
Item Shipped same day via amazon CLAIM/ODR protected shipping service purchase at amazon. No further data at amazon order page showing up, missing first scan data there. But FedEX site shows FIRST SCAN data which shows same day handover to USPS March 17th, 2025; then shows USPS hub delay with no further activity since March 17th.. We have had at least 17 more such FREDEX ground Economy shipping for the past 4 months having same.
Fedex recent quarterly report acknowledged that their partnership with USPS ended in December 31st, 2024 but it seems FEDEX failed to relay that back to amazon and keeps selling "FEDEX ground Economy shipping label partnered with USPS shipping: while USPS keeps putting these packages in lost bin with no explanation.
Amazon should held fedex accountable. They keep doing it yet selling shipping service to amazon without fixing their partnership with USPS who keeps losing their packages with no further trace once in their custody.
Example Order ID: 113-3976189-2875428: Here is the tracking info form FEDEX site for this March 17th package Tracking Number
286507315456 ( it is also available in google search with details but either FEDEX does not relay or AWS does not capture this vital First scan date to amazon order page)
"Travel history
SORT BY DATE/TIME
Time zone
Travel History
Date Time, Status and Location
Monday, 3/17/25
10:10 AM
Shipment information sent to FedEx
6:28 PM
On the way In transit to local Post Office - Allow two to three additional days for delivery
NORTH HOUSTON TX DISTRIBUTION C"
