Every shipping option is Late Delivery Risk
This was the first time i ever saw this. Customer bought Sunday evening, which obviously can't ship til monday. Go to purchase the label on monday, and every option is late delivery risk. is there something wrong with the system. anyone ever seen this?
Every shipping option is Late Delivery Risk
This was the first time i ever saw this. Customer bought Sunday evening, which obviously can't ship til monday. Go to purchase the label on monday, and every option is late delivery risk. is there something wrong with the system. anyone ever seen this?
14 respuestas
Seller_9z7K85RzAOGC9
Check your shipping settings and see what your cut off times are set at. Make sure nothing was changed by a glitch or something like that. I'm sure you probably didn't change anything, but worth giving it a check. If you try to ship after your cut off time you will receive that message, so do a double chek and make sure things weren't changed on you somehow.
Seller_SJRMV3s4mNrFA
Amazon LOVES to adjust your shipping settings without telling you. It DELIGHTS the customer.
Seller_Cg2vqroNBCOrt
Yes there is absolutely something wrong with the system.
Seller_ajCYejmTangGB
This has been an issue for month. As others have said, check your shipping settings. Turn of Shipping Setting Automation, which is worthless, if it's on, then set your shipping settings to the longest number of days possible.
You will still get forced into premium shipping, but less so. Then, this is important: BUY YOUR SHIPPING FOR THESE ORDER SOMEWHERE THAT IS NOT AMAZON.
This problem has been going on for months and is being ignored. Amazon seeing a loss of revenue from shipping labels will get it changed (yes, Amazon is taking a cut of that from the USPS too). Complaining about it here will not.
Seller_Ha6JyVvDK6Ybs
We have been getting lots of same issues as Amazon is clearly doing this with intent to overcharge sellers to create more revenue. Our cancellation rate now hovers back and forth between 2-4% due to this as we refuse to accept this!
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MANY WE NOTICED CUSTOMERS LIMIT DELIVERY DAYS TO DELIVERY 1-2 DAYS OUT OF THE WEEK TO TRIGGER FREE EXPEDITED SHIPPING WHEN ORDERS GET FILLED AS ITEM HAS TO ARRIVE ON DAY THEY ACCEPT PACKAGES!
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TOTAL BS
Seller_LTNvvFJ2jqJOv
This happens once in a great while and you can either take the next higher shipping option, or roll the dice and use Shipstation and see if it gets there and you don't get a hit on your OTDR.
Seller_KvuXBL1ug1xuU
i would cancel - Amazon has already made it clear in their policy that they will not cover lsot shipments or refnds if you shoose one of those options
Seller_xlf3vF516IRli
its the only option because the customer has limited the days of the week available for delivery. if they only choose 1 or 2 days in their settings, and only open til say noon on those days your options would be limited to say overnight 10am delivery for that delivery option and you have a required drop off of say noon your time to get it there. being 1pm already it's late. its a known scam to get free merch because you cant possibly deliver on time, and they know it, so they get it free due to amazons guarantee thats broken. inevitably because you shipped late with a late risk option you are made to pay and get an odr hit for 30-60 days. customer always wins and you always lose.
i personally cancel these orders every time. ill take the 7 day metric hit to cancellations instead. if my only option is a late.delivery risk, i wont risk it.
Seller_r9wMm8LrE5iKj
A while back, Amazon removed (effectively) a weekend/holiday day off, and no one seemed to notice or mind. e.g. for 4 day lead time, Sunday orders used to be due Friday (making them the same as a Monday morning order), now they are due Thursday. This is obviously a bigger deal the shorter your lead time.
Amazon blithely uses the word "day" without clarification, even though in different instances it means wildly different things.
Everything about this company blows now.
