Issue with Account Setup - Amazon Seller Central Defaulting to Mexico Market Professional Plan
Hello, I am facing an issue with my Amazon Seller Central account. By default, Amazon has selected the Mexico market and the Professional Plan for my account, even though I want to opt for the Individual Plan. However, I am unable to switch from the Professional Plan to the Individual Plan, as it seems this option is not available. Additionally, due to the selection of the Professional Plan, Amazon attempted charges on my payment method, which failed due to an insufficient balance. As a result, my account was either deactivated or suspended, though I have not received any confirmation or explanation regarding this. I created my account for the first time, but after the initial creation, I have been unable to use it. Can someone assist me in resolving this issue or guide me on how to switch to the Individual Plan without further complications? Thank you in advance.



Issue with Account Setup - Amazon Seller Central Defaulting to Mexico Market Professional Plan
Hello, I am facing an issue with my Amazon Seller Central account. By default, Amazon has selected the Mexico market and the Professional Plan for my account, even though I want to opt for the Individual Plan. However, I am unable to switch from the Professional Plan to the Individual Plan, as it seems this option is not available. Additionally, due to the selection of the Professional Plan, Amazon attempted charges on my payment method, which failed due to an insufficient balance. As a result, my account was either deactivated or suspended, though I have not received any confirmation or explanation regarding this. I created my account for the first time, but after the initial creation, I have been unable to use it. Can someone assist me in resolving this issue or guide me on how to switch to the Individual Plan without further complications? Thank you in advance.



1 respuesta
April_Amazon
Hello @Seller_ZxprirRli6vcg,
I can see how you are confused about your account status.
This is a duplicate thread to : Unable to Switch from Professional to Individual Plan on Amazon Seller Central - Account Issues Let me know if this works or if you need another variation!
Please only create one thread per subject. I will be closing this thread. All future contacts for this issue should be on the above thread.
Thank you for reaching out on the Forums. The Forums and I are here to support you.
April