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Seller_zA66QrQGvB8PF

problem with credit card information

I have been waiting for my credit card verification and it never gets verified, i have used 3 different credit cards and none of them get verified and amazon charged me $39.99 monthly payment on the first credit card i used i mean they charged me but could not verify it how is that possible? and of course never got help from them i am still waiting to list my products and i am unable till my card gets verified

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Seller_zA66QrQGvB8PF

problem with credit card information

I have been waiting for my credit card verification and it never gets verified, i have used 3 different credit cards and none of them get verified and amazon charged me $39.99 monthly payment on the first credit card i used i mean they charged me but could not verify it how is that possible? and of course never got help from them i am still waiting to list my products and i am unable till my card gets verified

Configuración de la cuenta
Etiquetas:Verificación
00
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6 respuestas
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Seller_nRFmxiQg4EGrw
En respuesta a la publicación de Seller_zA66QrQGvB8PF

Are you using a true CREDIT card? Or are you trying to use a DEBIT card that is linked to your bank account.

Amazon has no problems charging your debit card for the fees, but they want to see that you have a CREDIT card before letting you sell.

20
user profile
Seller_LImVvUWeyiCfQ
En respuesta a la publicación de Seller_zA66QrQGvB8PF

As Picks_by_Nisha advised, confirm you're using a credit rather than debit card.

If you are using a true credit card and still having trouble, try entering the credit card from the buyer side; Amazon created a buying account associated with your seller account when you opened your account. Enter the card in that buyer account, wait 24 hours, then update your seller account with the same card.

10
user profile
Micah_Amazon
En respuesta a la publicación de Seller_zA66QrQGvB8PF

Hello @Seller_zA66QrQGvB8PF,

Thank you for your post. Welcome to Amazon Forums. I would like to help assist but will need more information. Would you be able to let me know what the notice was from Amazon as to why your account was deactivated?

Until then, one of the most common reasons is not having a valid credit card on file.

Check the below information related to your credit card:

  • Is the credit card valid?
  • Is there a minimum charge amount?
  • Are you using a pre-paid card? (Note: Use of a pre-paid card is not accepted for a selling account.)
  • Does the bank have a record of the charge attempt?
  • Are there bank limits or policies that prevent the charge attempt from being authorized?
  • Is there any incorrect credit card information entered? (Note: All the credit card information entered such as number, name, address, ZIP code, or expiration date must be an exact match with your card details.)
  • Is this chargeable in the currency of the Amazon marketplace where you registered your seller account?

Until the card verification problem is resolved, Amazon won't be able to process any payments for your account.

Note: Only the primary account owner can make changes related to payment information.

Accepted credit or debit cards

We accept the following credit or debit cards:

  • American Express
  • Diners Club
  • Discover
  • JCB
  • MasterCard
  • Visa

Note: We do not accept alternative charge methods, such as prepaid cards, gift certificates, checks, or online payment systems like PayPal.

Please let me know if you have any concerns or still need assistance.

Cheers,

Micah

20
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Seller_zA66QrQGvB8PF

problem with credit card information

I have been waiting for my credit card verification and it never gets verified, i have used 3 different credit cards and none of them get verified and amazon charged me $39.99 monthly payment on the first credit card i used i mean they charged me but could not verify it how is that possible? and of course never got help from them i am still waiting to list my products and i am unable till my card gets verified

108 visualizaciones
6 respuestas
Configuración de la cuenta
Etiquetas:Verificación
00
Responder
user profile
Seller_zA66QrQGvB8PF

problem with credit card information

I have been waiting for my credit card verification and it never gets verified, i have used 3 different credit cards and none of them get verified and amazon charged me $39.99 monthly payment on the first credit card i used i mean they charged me but could not verify it how is that possible? and of course never got help from them i am still waiting to list my products and i am unable till my card gets verified

Configuración de la cuenta
Etiquetas:Verificación
00
108 visualizaciones
6 respuestas
Responder
user profile

problem with credit card information

por parte de Seller_zA66QrQGvB8PF

I have been waiting for my credit card verification and it never gets verified, i have used 3 different credit cards and none of them get verified and amazon charged me $39.99 monthly payment on the first credit card i used i mean they charged me but could not verify it how is that possible? and of course never got help from them i am still waiting to list my products and i am unable till my card gets verified

Configuración de la cuenta
Etiquetas:Verificación
00
108 visualizaciones
6 respuestas
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Seller_nRFmxiQg4EGrw
En respuesta a la publicación de Seller_zA66QrQGvB8PF

Are you using a true CREDIT card? Or are you trying to use a DEBIT card that is linked to your bank account.

Amazon has no problems charging your debit card for the fees, but they want to see that you have a CREDIT card before letting you sell.

20
user profile
Seller_LImVvUWeyiCfQ
En respuesta a la publicación de Seller_zA66QrQGvB8PF

As Picks_by_Nisha advised, confirm you're using a credit rather than debit card.

If you are using a true credit card and still having trouble, try entering the credit card from the buyer side; Amazon created a buying account associated with your seller account when you opened your account. Enter the card in that buyer account, wait 24 hours, then update your seller account with the same card.

10
user profile
Micah_Amazon
En respuesta a la publicación de Seller_zA66QrQGvB8PF

Hello @Seller_zA66QrQGvB8PF,

Thank you for your post. Welcome to Amazon Forums. I would like to help assist but will need more information. Would you be able to let me know what the notice was from Amazon as to why your account was deactivated?

Until then, one of the most common reasons is not having a valid credit card on file.

Check the below information related to your credit card:

  • Is the credit card valid?
  • Is there a minimum charge amount?
  • Are you using a pre-paid card? (Note: Use of a pre-paid card is not accepted for a selling account.)
  • Does the bank have a record of the charge attempt?
  • Are there bank limits or policies that prevent the charge attempt from being authorized?
  • Is there any incorrect credit card information entered? (Note: All the credit card information entered such as number, name, address, ZIP code, or expiration date must be an exact match with your card details.)
  • Is this chargeable in the currency of the Amazon marketplace where you registered your seller account?

Until the card verification problem is resolved, Amazon won't be able to process any payments for your account.

Note: Only the primary account owner can make changes related to payment information.

Accepted credit or debit cards

We accept the following credit or debit cards:

  • American Express
  • Diners Club
  • Discover
  • JCB
  • MasterCard
  • Visa

Note: We do not accept alternative charge methods, such as prepaid cards, gift certificates, checks, or online payment systems like PayPal.

Please let me know if you have any concerns or still need assistance.

Cheers,

Micah

20
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Seller_nRFmxiQg4EGrw
En respuesta a la publicación de Seller_zA66QrQGvB8PF

Are you using a true CREDIT card? Or are you trying to use a DEBIT card that is linked to your bank account.

Amazon has no problems charging your debit card for the fees, but they want to see that you have a CREDIT card before letting you sell.

20
user profile
Seller_nRFmxiQg4EGrw
En respuesta a la publicación de Seller_zA66QrQGvB8PF

Are you using a true CREDIT card? Or are you trying to use a DEBIT card that is linked to your bank account.

Amazon has no problems charging your debit card for the fees, but they want to see that you have a CREDIT card before letting you sell.

20
Responder
user profile
Seller_LImVvUWeyiCfQ
En respuesta a la publicación de Seller_zA66QrQGvB8PF

As Picks_by_Nisha advised, confirm you're using a credit rather than debit card.

If you are using a true credit card and still having trouble, try entering the credit card from the buyer side; Amazon created a buying account associated with your seller account when you opened your account. Enter the card in that buyer account, wait 24 hours, then update your seller account with the same card.

10
user profile
Seller_LImVvUWeyiCfQ
En respuesta a la publicación de Seller_zA66QrQGvB8PF

As Picks_by_Nisha advised, confirm you're using a credit rather than debit card.

If you are using a true credit card and still having trouble, try entering the credit card from the buyer side; Amazon created a buying account associated with your seller account when you opened your account. Enter the card in that buyer account, wait 24 hours, then update your seller account with the same card.

10
Responder
user profile
Micah_Amazon
En respuesta a la publicación de Seller_zA66QrQGvB8PF

Hello @Seller_zA66QrQGvB8PF,

Thank you for your post. Welcome to Amazon Forums. I would like to help assist but will need more information. Would you be able to let me know what the notice was from Amazon as to why your account was deactivated?

Until then, one of the most common reasons is not having a valid credit card on file.

Check the below information related to your credit card:

  • Is the credit card valid?
  • Is there a minimum charge amount?
  • Are you using a pre-paid card? (Note: Use of a pre-paid card is not accepted for a selling account.)
  • Does the bank have a record of the charge attempt?
  • Are there bank limits or policies that prevent the charge attempt from being authorized?
  • Is there any incorrect credit card information entered? (Note: All the credit card information entered such as number, name, address, ZIP code, or expiration date must be an exact match with your card details.)
  • Is this chargeable in the currency of the Amazon marketplace where you registered your seller account?

Until the card verification problem is resolved, Amazon won't be able to process any payments for your account.

Note: Only the primary account owner can make changes related to payment information.

Accepted credit or debit cards

We accept the following credit or debit cards:

  • American Express
  • Diners Club
  • Discover
  • JCB
  • MasterCard
  • Visa

Note: We do not accept alternative charge methods, such as prepaid cards, gift certificates, checks, or online payment systems like PayPal.

Please let me know if you have any concerns or still need assistance.

Cheers,

Micah

20
user profile
Micah_Amazon
En respuesta a la publicación de Seller_zA66QrQGvB8PF

Hello @Seller_zA66QrQGvB8PF,

Thank you for your post. Welcome to Amazon Forums. I would like to help assist but will need more information. Would you be able to let me know what the notice was from Amazon as to why your account was deactivated?

Until then, one of the most common reasons is not having a valid credit card on file.

Check the below information related to your credit card:

  • Is the credit card valid?
  • Is there a minimum charge amount?
  • Are you using a pre-paid card? (Note: Use of a pre-paid card is not accepted for a selling account.)
  • Does the bank have a record of the charge attempt?
  • Are there bank limits or policies that prevent the charge attempt from being authorized?
  • Is there any incorrect credit card information entered? (Note: All the credit card information entered such as number, name, address, ZIP code, or expiration date must be an exact match with your card details.)
  • Is this chargeable in the currency of the Amazon marketplace where you registered your seller account?

Until the card verification problem is resolved, Amazon won't be able to process any payments for your account.

Note: Only the primary account owner can make changes related to payment information.

Accepted credit or debit cards

We accept the following credit or debit cards:

  • American Express
  • Diners Club
  • Discover
  • JCB
  • MasterCard
  • Visa

Note: We do not accept alternative charge methods, such as prepaid cards, gift certificates, checks, or online payment systems like PayPal.

Please let me know if you have any concerns or still need assistance.

Cheers,

Micah

20
Responder
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