feedback from shipping delay
Due to the strike in the cargo, the cargo was late to the customer due to adverse weather conditions due to the busy Christmas season, so they blamed me for this and gave negative feedback. But before that, messages were sent to the customer about these situations, it was explained that the situation was not related to us, but still account health was affected, amazon could be more sensitive about this issue.
702-3553551-0838622
702-6508460-3733034
feedback from shipping delay
Due to the strike in the cargo, the cargo was late to the customer due to adverse weather conditions due to the busy Christmas season, so they blamed me for this and gave negative feedback. But before that, messages were sent to the customer about these situations, it was explained that the situation was not related to us, but still account health was affected, amazon could be more sensitive about this issue.
702-3553551-0838622
702-6508460-3733034
4 respuestas
Roberto_Amazon
Hello! @STWELLCOM_LTD
This is Roberto. Thank you for using the Forums, I have worked with our partner team to further review the comments on the feedback, I am glad to report that both feedbacks have been removed.
Moving forward, please make sure to create the thread in the correct market. Both of the orders belong to the Canadian Marketplace.
Regards,