Unable to Update Country of Origin
Hello! I'm a member of the Amazon Handmade group. I have a product listing (ASIN B0DWM1VL98) which I need to change the country of origin. When I edit the product listing, "Country/Region of Origin" on the safety & compliance page is greyed out / locked out from making the change. This information is incorrect, it says "Peru" but it should say "United States".
I found another article on these forums that provides instructions on changing the country of origin by downloading the spreadsheet template for product updates, changing the attribute (country of origin) and then uploading that spreadsheet to make the adjustment.
However, due to my product type (GUILDHOME), the spreadsheet does NOT include the column for country of origin. I did a CTRL+F to find the word "origin" or "country" and it is not found.
To be sure that my problem was that this product type is (GUILDHOME), I downloaded another template but this time chose the "incense" category. When I downloaded that template, now I see the country of origin column.
I have opened a case: 17940353311
What can I do to change the country of origin without losing the listing, the inventory, and the $200 + cost of products I paid to receive 30 Vine reviews?
Thanks in advance!
Unable to Update Country of Origin
Hello! I'm a member of the Amazon Handmade group. I have a product listing (ASIN B0DWM1VL98) which I need to change the country of origin. When I edit the product listing, "Country/Region of Origin" on the safety & compliance page is greyed out / locked out from making the change. This information is incorrect, it says "Peru" but it should say "United States".
I found another article on these forums that provides instructions on changing the country of origin by downloading the spreadsheet template for product updates, changing the attribute (country of origin) and then uploading that spreadsheet to make the adjustment.
However, due to my product type (GUILDHOME), the spreadsheet does NOT include the column for country of origin. I did a CTRL+F to find the word "origin" or "country" and it is not found.
To be sure that my problem was that this product type is (GUILDHOME), I downloaded another template but this time chose the "incense" category. When I downloaded that template, now I see the country of origin column.
I have opened a case: 17940353311
What can I do to change the country of origin without losing the listing, the inventory, and the $200 + cost of products I paid to receive 30 Vine reviews?
Thanks in advance!
0 respuestas
Seller_2azHBWt7FzGTG
@Seller_GsBEH1erlC2EtYou can change this info easily by downloading a Category Listing Report. If it is not showing as an option in your inventory reports, you need to contact support and request it. In the excel sheet Country of Origin is in the purple safety and compliance section under column NO. You can enter the info there, save the report and upload it on Amazon via Catalog - Add products via upload
Hope that helps!