Listing shows active before product deliver to amazon warehouse
hello everyone
This side arshad, can anyone tell me whats the problem when listing goes active before product is delivered to amazon warehouse
What can we do to fix it? Also want to know what does it indicates
Listing shows active before product deliver to amazon warehouse
hello everyone
This side arshad, can anyone tell me whats the problem when listing goes active before product is delivered to amazon warehouse
What can we do to fix it? Also want to know what does it indicates
2 respuestas
Seller_z3XfkorVSmnEY
Is it an FBM listing? Or FBA? Yes, I know you said your products aren't delivered to FBA yet. But sometimes sellers also have an FBM listing that's active (which they may have forgotten they created -- which is why I ask).
If it's an FBA listing that's sellable, it's probably part of Amazon's Head Start program. They know the product is coming and feel confident putting it up for sale before they actually touch it. The shipping date for the product is usually a few extra days out, or may say something like "usually ships in 1-2 weeks".
Glenn_Amazon
Hi there @Seller_J0CbgVgLfzyuu,
I'm sorry you are having issues with your listing. It does sound like your listing may be set up for Merchant Fulfillment. In order to investigate this further I will need you most recent Case ID so I can see what is happening with the listing. Thank you for your understanding.
-Glenn