Appeal for proof of delivery
I have sent over 10 appeals and this is the exact message they send after they deny reinstatement. I don't know what else to send I have sent everything I can possibly think of. Please help. It's been about a month since I started appealing this. We received your submission but do not have enough information to reactive your account. Please provide the following information:
-- Evidence of delivery for recent seller-fulfilled orders. This may include buyer confirmation of receipt, proof-of-delivery documentation, or updated tracking information, if the tracking information you provided is incorrect. Tracking information may be provided in the Manage Orders section of your seller account.
-- Evidence to support identification of your business, such as business website or email, company bank information, or business registration information, if this is not already available on your Amazon account. Make sure your account is updated with your latest business information.
-- Supporting evidence that you have inventory to fulfill all of the orders placed, including those we have requested proof of fulfillment and delivery for. This includes but is not limited to copies of invoices (backed with proof of payment from your financial institution, such as credit card or a bank statement, showing remittance of payment for the amount of the invoice), receipts, contracts, delivery orders, or authorization letters from your supplier issued in the last 365 days.
Appeal for proof of delivery
I have sent over 10 appeals and this is the exact message they send after they deny reinstatement. I don't know what else to send I have sent everything I can possibly think of. Please help. It's been about a month since I started appealing this. We received your submission but do not have enough information to reactive your account. Please provide the following information:
-- Evidence of delivery for recent seller-fulfilled orders. This may include buyer confirmation of receipt, proof-of-delivery documentation, or updated tracking information, if the tracking information you provided is incorrect. Tracking information may be provided in the Manage Orders section of your seller account.
-- Evidence to support identification of your business, such as business website or email, company bank information, or business registration information, if this is not already available on your Amazon account. Make sure your account is updated with your latest business information.
-- Supporting evidence that you have inventory to fulfill all of the orders placed, including those we have requested proof of fulfillment and delivery for. This includes but is not limited to copies of invoices (backed with proof of payment from your financial institution, such as credit card or a bank statement, showing remittance of payment for the amount of the invoice), receipts, contracts, delivery orders, or authorization letters from your supplier issued in the last 365 days.
2 respuestas
Seller_4zBzdtgCyS9EI
you write what they want...but you didn't tell what you have actually tried to submit!!!
If you are drop shipping or do retail arbitrage you have a problem.
Troy_Amazon
Hi @Californiasgoddess,
I understand you are dealing with a deactivated account for which you have submitted appeals. In order to better assist, we would need more information.
With this in mind, can you share why the account was initially deactivated? You would have received a performance notification giving the reason why.
As @Seller_4zBzdtgCyS9EI has stated, what information did you submit in your appeals? How did this information compare the list you have shared in your post? Also, if there is additional information within the rejection notice, please feel free to share here in the thread so that we may better assist you.
Please continue to reach out the community for further assistance.
Regards,
Troy
