Foros para vendedores
Iniciar sesión
Iniciar sesión
imgIniciar sesión
ForosHogarDebatesGrupos
ForosHogarDebatesGrupos
imgIniciar sesión
user profile

Comunidad de Nuevos vendedores

489 k miembros
3.7 k discusiones
user profile

Comunidad de Nuevos vendedores

489 k miembros
3.7 k discusiones
No perteneces a este grupo
user profile
Seller_viFevQa0r72mI

Your account has been deactivated due to inactivity.

I am checking twice a day the status of my shipments (two products) to Amazon FBA. Morning and evening. Yesterday evening, I received this email saying, "Your account has been deactivated due to inactivity". First, how is this possible If I am logged in and checking the status twice a day?

This is the Email I've got:

img

I click to "North America" I get this:

img

No matter where I click, I get this:

img

Clicking on reactivate, leads to this screen:

img

Clicking to continue sends the mail mentioned at the beginning of this post, it is an endless loop.

I also have no possibility to write to support, as every click leads to the above screen saying my account is inactive.

So, I just ordered products for over $2'000, but my account is deactivated without any possibility to reactivate it.

Any suggestions on what to do?

Thanks,

Patrick

101 visualizaciones
6 respuestas
Estado de la cuenta
Etiquetas:Desactivado
00
Responder
user profile
Seller_viFevQa0r72mI

Your account has been deactivated due to inactivity.

I am checking twice a day the status of my shipments (two products) to Amazon FBA. Morning and evening. Yesterday evening, I received this email saying, "Your account has been deactivated due to inactivity". First, how is this possible If I am logged in and checking the status twice a day?

This is the Email I've got:

img

I click to "North America" I get this:

img

No matter where I click, I get this:

img

Clicking on reactivate, leads to this screen:

img

Clicking to continue sends the mail mentioned at the beginning of this post, it is an endless loop.

I also have no possibility to write to support, as every click leads to the above screen saying my account is inactive.

So, I just ordered products for over $2'000, but my account is deactivated without any possibility to reactivate it.

Any suggestions on what to do?

Thanks,

Patrick

Estado de la cuenta
Etiquetas:Desactivado
00
101 visualizaciones
6 respuestas
Responder
6 respuestas
user profile
Seller_CW0P5hgbsiqWX
En respuesta a la publicación de Seller_viFevQa0r72mI

Well, starting the 3rd week of October 2024, Amazon stopped accepting new inventory for the rest of the year. Did the two products arrive before that date?

00
user profile
Seller_LImVvUWeyiCfQ
En respuesta a la publicación de Seller_viFevQa0r72mI

Do you have a credit card entered in your account for each Marketplace? It must be a credit card, not debit or pre-paid.

00
user profile
Danny_Amazon
En respuesta a la publicación de Seller_viFevQa0r72mI

Hello @Seller_viFevQa0r72mI- and thanks for posting. In cases of inactive accounts, venturing through the 'Reinstate your account' workflow from the front page of Seller Central is the best path forward.

I can help provide this page on contacting Account Health support for further assistance if needed as well!

I hope this information helps, and that you gain account access swiftly!

Best,

Danny

00
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
No perteneces a este grupo
user profile
Seller_viFevQa0r72mI

Your account has been deactivated due to inactivity.

I am checking twice a day the status of my shipments (two products) to Amazon FBA. Morning and evening. Yesterday evening, I received this email saying, "Your account has been deactivated due to inactivity". First, how is this possible If I am logged in and checking the status twice a day?

This is the Email I've got:

img

I click to "North America" I get this:

img

No matter where I click, I get this:

img

Clicking on reactivate, leads to this screen:

img

Clicking to continue sends the mail mentioned at the beginning of this post, it is an endless loop.

I also have no possibility to write to support, as every click leads to the above screen saying my account is inactive.

So, I just ordered products for over $2'000, but my account is deactivated without any possibility to reactivate it.

Any suggestions on what to do?

Thanks,

Patrick

101 visualizaciones
6 respuestas
Estado de la cuenta
Etiquetas:Desactivado
00
Responder
user profile
Seller_viFevQa0r72mI

Your account has been deactivated due to inactivity.

I am checking twice a day the status of my shipments (two products) to Amazon FBA. Morning and evening. Yesterday evening, I received this email saying, "Your account has been deactivated due to inactivity". First, how is this possible If I am logged in and checking the status twice a day?

This is the Email I've got:

img

I click to "North America" I get this:

img

No matter where I click, I get this:

img

Clicking on reactivate, leads to this screen:

img

Clicking to continue sends the mail mentioned at the beginning of this post, it is an endless loop.

I also have no possibility to write to support, as every click leads to the above screen saying my account is inactive.

So, I just ordered products for over $2'000, but my account is deactivated without any possibility to reactivate it.

Any suggestions on what to do?

Thanks,

Patrick

Estado de la cuenta
Etiquetas:Desactivado
00
101 visualizaciones
6 respuestas
Responder
user profile

Your account has been deactivated due to inactivity.

por parte de Seller_viFevQa0r72mI

I am checking twice a day the status of my shipments (two products) to Amazon FBA. Morning and evening. Yesterday evening, I received this email saying, "Your account has been deactivated due to inactivity". First, how is this possible If I am logged in and checking the status twice a day?

This is the Email I've got:

img

I click to "North America" I get this:

img

No matter where I click, I get this:

img

Clicking on reactivate, leads to this screen:

img

Clicking to continue sends the mail mentioned at the beginning of this post, it is an endless loop.

I also have no possibility to write to support, as every click leads to the above screen saying my account is inactive.

So, I just ordered products for over $2'000, but my account is deactivated without any possibility to reactivate it.

Any suggestions on what to do?

Thanks,

Patrick

Estado de la cuenta
Etiquetas:Desactivado
00
101 visualizaciones
6 respuestas
Responder
6 respuestas
6 respuestas
Filtros rápidos
Ordenar por
user profile
Seller_CW0P5hgbsiqWX
En respuesta a la publicación de Seller_viFevQa0r72mI

Well, starting the 3rd week of October 2024, Amazon stopped accepting new inventory for the rest of the year. Did the two products arrive before that date?

00
user profile
Seller_LImVvUWeyiCfQ
En respuesta a la publicación de Seller_viFevQa0r72mI

Do you have a credit card entered in your account for each Marketplace? It must be a credit card, not debit or pre-paid.

00
user profile
Danny_Amazon
En respuesta a la publicación de Seller_viFevQa0r72mI

Hello @Seller_viFevQa0r72mI- and thanks for posting. In cases of inactive accounts, venturing through the 'Reinstate your account' workflow from the front page of Seller Central is the best path forward.

I can help provide this page on contacting Account Health support for further assistance if needed as well!

I hope this information helps, and that you gain account access swiftly!

Best,

Danny

00
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Seller_CW0P5hgbsiqWX
En respuesta a la publicación de Seller_viFevQa0r72mI

Well, starting the 3rd week of October 2024, Amazon stopped accepting new inventory for the rest of the year. Did the two products arrive before that date?

00
user profile
Seller_CW0P5hgbsiqWX
En respuesta a la publicación de Seller_viFevQa0r72mI

Well, starting the 3rd week of October 2024, Amazon stopped accepting new inventory for the rest of the year. Did the two products arrive before that date?

00
Responder
user profile
Seller_LImVvUWeyiCfQ
En respuesta a la publicación de Seller_viFevQa0r72mI

Do you have a credit card entered in your account for each Marketplace? It must be a credit card, not debit or pre-paid.

00
user profile
Seller_LImVvUWeyiCfQ
En respuesta a la publicación de Seller_viFevQa0r72mI

Do you have a credit card entered in your account for each Marketplace? It must be a credit card, not debit or pre-paid.

00
Responder
user profile
Danny_Amazon
En respuesta a la publicación de Seller_viFevQa0r72mI

Hello @Seller_viFevQa0r72mI- and thanks for posting. In cases of inactive accounts, venturing through the 'Reinstate your account' workflow from the front page of Seller Central is the best path forward.

I can help provide this page on contacting Account Health support for further assistance if needed as well!

I hope this information helps, and that you gain account access swiftly!

Best,

Danny

00
user profile
Danny_Amazon
En respuesta a la publicación de Seller_viFevQa0r72mI

Hello @Seller_viFevQa0r72mI- and thanks for posting. In cases of inactive accounts, venturing through the 'Reinstate your account' workflow from the front page of Seller Central is the best path forward.

I can help provide this page on contacting Account Health support for further assistance if needed as well!

I hope this information helps, and that you gain account access swiftly!

Best,

Danny

00
Responder
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad