Amazon AI Run Amok - Accused of Seed Listings
I dont know what to do. Amazon is sending messages of hundred plus items threatening to delist them because they are:
This product has been identified as a live plant or seed product that is listed outside of the SEEDS_AND_PLANTS or PLANT_SEED categories.
WE DO NOT SELL SEEDS OR SEED PRODUCTS! We sell Pond and Fountain Equipment and non of our products have anything to do with seeds or growing.
I dont know what to do and these keep flooding in. They say I can appeal each one but surely there is some way to stop this without spending countless hours fighting with an AI Bot run amok?
We spend more time trying to jump through needless hoops than we ever do selling products. Any ideas are most welcome.
Amazon AI Run Amok - Accused of Seed Listings
I dont know what to do. Amazon is sending messages of hundred plus items threatening to delist them because they are:
This product has been identified as a live plant or seed product that is listed outside of the SEEDS_AND_PLANTS or PLANT_SEED categories.
WE DO NOT SELL SEEDS OR SEED PRODUCTS! We sell Pond and Fountain Equipment and non of our products have anything to do with seeds or growing.
I dont know what to do and these keep flooding in. They say I can appeal each one but surely there is some way to stop this without spending countless hours fighting with an AI Bot run amok?
We spend more time trying to jump through needless hoops than we ever do selling products. Any ideas are most welcome.
33 respuestas
Seller_wm9A2CnLce7yg
Same here! I have truck and bus parts, such as belts and engine parts. They have absolutely nothing to do with seeds, yet, they may be deactivated. I also get pricing error deactivations. Some of my prices are are way to high as it is, but they believe these prices should be even higher.
Seller_4zBzdtgCyS9EI
you and countless others (including myself) Moderator said they are "looking into it" on another post
Michelle_Amazon
Hello all,
Michelle at Amazon here. Thank you for contacting us. Please know that we are actively working on this issue and will update you as soon as we have more information. I have confirmed that no action will be taken on your account for these notices, however, we do request that you appeal your listings.
Regards,
Michelle
Seller_Pmz8fcXLDDKhz
Yep, half a dozen threats to deactivate listing due to apparently selling seeds. All obviously not seed. Listing are tools: hex fold up, pliers, ratchets, screwdrivers. A few months ago the same happened but the claim was selling pesticides. Seller support is useless, they cannot see the fact that the listing are clearly not seeds. Just more busy work like Amazon skimming FBA inbound shipments. Always something missing they claim. Force to show invoices etc.
Seller_4HsL3GZbyDLea
Amazon:
glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches 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glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches glitches
No apologies. No being made whole. No acknowledgment from Amazon that they have put their sellers through existential terror.
Seller_NxPuqak8YNJEF
early glitchmas this year
Seller_EBwdnIbrRzrya
Now yoi're messing with - a son of a glitch.
Seller_YvPJcV8cv0Kiu
Have no worries, we are looking into it... In the meantime, please click on the boxes to agree not to violate our policies.
Seller_Jpr1iJSGbQOdQ
I'll write 3 different words 10000x on the blackboard aimed at Amazon (begins with GO ends with SELF)
Seller_VZVLz1gtubtUX
Faced the same issue simply create appeal and put down your ASINS list and your issue will be resolved. I recovered all my listings from this error only 3 are in verification which will be recovered as well
Seller_EBwdnIbrRzrya
I too recived this notice and as soon as I seen the ISBN it was deja vu all over again. My case started off with a pricing policy notice which transformed itself into 3 or 4 other directions within a months time, I opened several cases, had a couple multi-hour phone calls, chatted and messaged Amazon all to no avail, Seller Support was sending me to Account Health and Account Health was sending me back to Seller Support with both telling me that it wasn't their teams responsibilty, neither of whom understood the problem and if they did understand it wasn't their teams problem, so I let it languish with all the other phony problems Amazon created or refuses to help get rid of. I 've had cases on here too where mods request a case number and tell me they'll have it all investigated all to naught, only to "add another log to the fire".
First Amazon creates problems and then the problem spirals out of control, and by the time you try explaining the unexplainable to Amazon, their cut and paste answers didn't work because they either would not or did not or understand the problem I was dealing with created by them in the first place, only to be told, in so many words, "we don't know what, why or how this is happening, but you're on youe own."
"Your explanation should include how the listings have not violated our Restricted Products policies."
but it is not on my Accoiunt Health page, so how do I appeal it?
Welcome to Amazon - guity until proven innocent. Happy happy joy joy.
Seller_52pUzzgnsLDGs
Yes, I sell rocks and they shut down my listings because I'm not approved to sell food, pharmacy products, some are shirts and require material and sleeve length, many are classed as wall art. Stupid stupid stupid stupid. How much money is Amazon losing because they are too cheap to hire an actual person who has an actual brain to look at the complaint and approve corrections. Stupid
Seller_ENBrTBTSn3PDq
The violation has been removed from my Account Health as of tonight June 30th.
