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Seller_HNPlkmP8LOcgA

Difficulty registering the brand and I can't open a new application

Hello,

I have been trying to resolve the issue with error 5665.

Thanks to the support response ID:16619094311, I understood what was incorrect .

I began following the instructions to fix the issue.

I need to submit a new brand creation request, but due to case ID: 16607145081, my new request is automatically rejected, and I receive a duplicate message.

All cases that arose due to this issue:

ID: 16571880901

ID: 16607145081

ID: 16607033931

ID: 16619067421

ID: 16625684431

The cases state that they are already closed. How can I delete them to prevent the duplicate message when submitting a new request?

17 visualizaciones
9 respuestas
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Etiquetas:Brand Registry
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Seller_HNPlkmP8LOcgA

Difficulty registering the brand and I can't open a new application

Hello,

I have been trying to resolve the issue with error 5665.

Thanks to the support response ID:16619094311, I understood what was incorrect .

I began following the instructions to fix the issue.

I need to submit a new brand creation request, but due to case ID: 16607145081, my new request is automatically rejected, and I receive a duplicate message.

All cases that arose due to this issue:

ID: 16571880901

ID: 16607145081

ID: 16607033931

ID: 16619067421

ID: 16625684431

The cases state that they are already closed. How can I delete them to prevent the duplicate message when submitting a new request?

Administrar tu marca
Etiquetas:Brand Registry
00
17 visualizaciones
9 respuestas
Responder
9 respuestas
user profile
Dougal_Amazon
En respuesta a la publicación de Seller_HNPlkmP8LOcgA

Hello @Seller_HNPlkmP8LOcgA,

My name is Dougal from the Community Manager Team and I would be happy to assist and I really appreciate you adding the case ID's, I was able to jump right in.

I want to call out that there is a difference in Amazon Brand Registry (to register your brand) and Approval to use a brand name to list product (error 5665).

I can assist with either or both. I do not want to just repeat the responses you have been getting in your cases. If you have a Trademark for your brand name already, I recommend considering Amazon Brand Registry to unlock several selling and protection benefits. You can find these as well as much more information here: Launch your brand with Amazon. Once the brand is enrolled in Amazon Brand Registry, you would not have to go through the process of approving your brand name for listing.

If you do not have a Trademark or just do not want to move forward with Brand Registry at this time, you definitely can. It looks like some of the cases are pointing back to case ID 16571880901 (not 16607145081) and reviewing that case, you can respond to that one with the real world images (I'm guessing the ones from case ID 16619094311).

Let me know how it goes with the 5665 error and/or if you want any more info on enrolling in Amazon Brand Registry.

Best, Dougal

00
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Seller_HNPlkmP8LOcgA

Difficulty registering the brand and I can't open a new application

Hello,

I have been trying to resolve the issue with error 5665.

Thanks to the support response ID:16619094311, I understood what was incorrect .

I began following the instructions to fix the issue.

I need to submit a new brand creation request, but due to case ID: 16607145081, my new request is automatically rejected, and I receive a duplicate message.

All cases that arose due to this issue:

ID: 16571880901

ID: 16607145081

ID: 16607033931

ID: 16619067421

ID: 16625684431

The cases state that they are already closed. How can I delete them to prevent the duplicate message when submitting a new request?

17 visualizaciones
9 respuestas
Administrar tu marca
Etiquetas:Brand Registry
00
Responder
user profile
Seller_HNPlkmP8LOcgA

Difficulty registering the brand and I can't open a new application

Hello,

I have been trying to resolve the issue with error 5665.

Thanks to the support response ID:16619094311, I understood what was incorrect .

I began following the instructions to fix the issue.

I need to submit a new brand creation request, but due to case ID: 16607145081, my new request is automatically rejected, and I receive a duplicate message.

All cases that arose due to this issue:

ID: 16571880901

ID: 16607145081

ID: 16607033931

ID: 16619067421

ID: 16625684431

The cases state that they are already closed. How can I delete them to prevent the duplicate message when submitting a new request?

Administrar tu marca
Etiquetas:Brand Registry
00
17 visualizaciones
9 respuestas
Responder
user profile

Difficulty registering the brand and I can't open a new application

por parte de Seller_HNPlkmP8LOcgA

Hello,

I have been trying to resolve the issue with error 5665.

Thanks to the support response ID:16619094311, I understood what was incorrect .

I began following the instructions to fix the issue.

I need to submit a new brand creation request, but due to case ID: 16607145081, my new request is automatically rejected, and I receive a duplicate message.

All cases that arose due to this issue:

ID: 16571880901

ID: 16607145081

ID: 16607033931

ID: 16619067421

ID: 16625684431

The cases state that they are already closed. How can I delete them to prevent the duplicate message when submitting a new request?

Administrar tu marca
Etiquetas:Brand Registry
00
17 visualizaciones
9 respuestas
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Dougal_Amazon
En respuesta a la publicación de Seller_HNPlkmP8LOcgA

Hello @Seller_HNPlkmP8LOcgA,

My name is Dougal from the Community Manager Team and I would be happy to assist and I really appreciate you adding the case ID's, I was able to jump right in.

I want to call out that there is a difference in Amazon Brand Registry (to register your brand) and Approval to use a brand name to list product (error 5665).

I can assist with either or both. I do not want to just repeat the responses you have been getting in your cases. If you have a Trademark for your brand name already, I recommend considering Amazon Brand Registry to unlock several selling and protection benefits. You can find these as well as much more information here: Launch your brand with Amazon. Once the brand is enrolled in Amazon Brand Registry, you would not have to go through the process of approving your brand name for listing.

If you do not have a Trademark or just do not want to move forward with Brand Registry at this time, you definitely can. It looks like some of the cases are pointing back to case ID 16571880901 (not 16607145081) and reviewing that case, you can respond to that one with the real world images (I'm guessing the ones from case ID 16619094311).

Let me know how it goes with the 5665 error and/or if you want any more info on enrolling in Amazon Brand Registry.

Best, Dougal

00
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Dougal_Amazon
En respuesta a la publicación de Seller_HNPlkmP8LOcgA

Hello @Seller_HNPlkmP8LOcgA,

My name is Dougal from the Community Manager Team and I would be happy to assist and I really appreciate you adding the case ID's, I was able to jump right in.

I want to call out that there is a difference in Amazon Brand Registry (to register your brand) and Approval to use a brand name to list product (error 5665).

I can assist with either or both. I do not want to just repeat the responses you have been getting in your cases. If you have a Trademark for your brand name already, I recommend considering Amazon Brand Registry to unlock several selling and protection benefits. You can find these as well as much more information here: Launch your brand with Amazon. Once the brand is enrolled in Amazon Brand Registry, you would not have to go through the process of approving your brand name for listing.

If you do not have a Trademark or just do not want to move forward with Brand Registry at this time, you definitely can. It looks like some of the cases are pointing back to case ID 16571880901 (not 16607145081) and reviewing that case, you can respond to that one with the real world images (I'm guessing the ones from case ID 16619094311).

Let me know how it goes with the 5665 error and/or if you want any more info on enrolling in Amazon Brand Registry.

Best, Dougal

00
user profile
Dougal_Amazon
En respuesta a la publicación de Seller_HNPlkmP8LOcgA

Hello @Seller_HNPlkmP8LOcgA,

My name is Dougal from the Community Manager Team and I would be happy to assist and I really appreciate you adding the case ID's, I was able to jump right in.

I want to call out that there is a difference in Amazon Brand Registry (to register your brand) and Approval to use a brand name to list product (error 5665).

I can assist with either or both. I do not want to just repeat the responses you have been getting in your cases. If you have a Trademark for your brand name already, I recommend considering Amazon Brand Registry to unlock several selling and protection benefits. You can find these as well as much more information here: Launch your brand with Amazon. Once the brand is enrolled in Amazon Brand Registry, you would not have to go through the process of approving your brand name for listing.

If you do not have a Trademark or just do not want to move forward with Brand Registry at this time, you definitely can. It looks like some of the cases are pointing back to case ID 16571880901 (not 16607145081) and reviewing that case, you can respond to that one with the real world images (I'm guessing the ones from case ID 16619094311).

Let me know how it goes with the 5665 error and/or if you want any more info on enrolling in Amazon Brand Registry.

Best, Dougal

00
Responder
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad