Credit Card Charged but still "Your account is inactive".
Hello!
My credit card has been updated and charged but still saying "Your account is inactive". When I click on the link to verify my identity as indicated in the message, it takes me in circles. I'm afraid I will be charged another fee if I replace it with another credit card. I'm trying to set up my account to sell for the first time.
Credit Card Charged but still "Your account is inactive".
Hello!
My credit card has been updated and charged but still saying "Your account is inactive". When I click on the link to verify my identity as indicated in the message, it takes me in circles. I'm afraid I will be charged another fee if I replace it with another credit card. I'm trying to set up my account to sell for the first time.
5 respuestas
Seller_kIukTwdhvntAp
" I'm trying to set up my account to sell for the first time. "
NOTE -- nearly ALL accounts get suspended immediately after they are opened while Amazon verifies your information so unless they sent you a suspension notice asking for more information it is most likely just temporary.
"My credit card has been updated and charged but still saying "Your account is inactive"."
This is my standard credit card template so use what applies!
First, be sure it is an actual CREDIT Card. While Amazon claims that a Debit Card will work, that is seldom true!
Put the card number into your BUYER side account first. Wait an hour (sometimes less) for the gerbils to work their way through the system and then put it in the SELLER side. There was one recent response from a seller on a post that they DELETED the card that was on the buyer side and put the SAME card back in after a little bit and it fixed the problem. Amazon is a maze of broken links in their antiquated software.
Amazon is weird on so many levels and this seems to work at least sometimes!
Here is a thread where the OP says it worked.
https://sellercentral.amazon.com/seller-forums/discussions/t/096ef5b2-ffd5-4943-86fe-41c9d087a7e7?postId=0fbb2fae-1e92-4c41-bdb5-80851137886b
CR_Amazon
Hello there @Seller_e6ufSSD9IwAoX
My name is CR and wanted to hop in here. From what I can see on my end, it appears that you do now have a valid charge method on file. However, it appears you are still inactive because you still have to provide tax information.
You can view this by navigating to your 'Account Info' page from the top right hand gear/settings icon in Seller Central.
CR_Amazon
