Keeping a Healthy Seller Account
Hello Sellers,
Keeping a healthy seller account is crucial for your success on the Amazon Marketplace. The Account Health Dashboard provides an overview of your selling account's adherence to Amazon's performance targets and policies. Regularly monitoring and addressing any issues is essential to ensure uninterrupted selling privileges.
What is the Account Health Dashboard?
The Account Health Dashboard displays key metrics that Amazon uses to evaluate your account's performance, such as:
- Order Defect Rate: Measures customer experience with your orders
- Late Shipment Rate: Tracks your on-time shipment performance
- Policy Violations: Highlights any violations of Amazon's selling policies
How to Access Your Account Health Dashboard:
Menu- > Account Health- > Account Health
Best Practices for Maintaining a Healthy Account:
- Understand each metric and its target: Review Amazon's guidelines for acceptable performance levels.
- Check your Account Health regularly across all marketplaces: Performance metrics can vary by marketplace.
- Monitor Performance Notifications: Address any issues promptly to avoid negative impact on your account.
- Take preventative steps: Implement processes to maintain high performance (e.g., streamline fulfillment, improve customer service).
- Review your product catalog: Ensure compliance with evolving regulations and policies.
- Address violations immediately: Respond to any violations on your Account Health Dashboard as soon as possible.
📖Useful Resources:
Seller University: Account Health overview
🎤Share Your Tips: How do you maintain a healthy seller account? What advice would you give to new sellers starting their Amazon journey?
Keeping a Healthy Seller Account
Hello Sellers,
Keeping a healthy seller account is crucial for your success on the Amazon Marketplace. The Account Health Dashboard provides an overview of your selling account's adherence to Amazon's performance targets and policies. Regularly monitoring and addressing any issues is essential to ensure uninterrupted selling privileges.
What is the Account Health Dashboard?
The Account Health Dashboard displays key metrics that Amazon uses to evaluate your account's performance, such as:
- Order Defect Rate: Measures customer experience with your orders
- Late Shipment Rate: Tracks your on-time shipment performance
- Policy Violations: Highlights any violations of Amazon's selling policies
How to Access Your Account Health Dashboard:
Menu- > Account Health- > Account Health
Best Practices for Maintaining a Healthy Account:
- Understand each metric and its target: Review Amazon's guidelines for acceptable performance levels.
- Check your Account Health regularly across all marketplaces: Performance metrics can vary by marketplace.
- Monitor Performance Notifications: Address any issues promptly to avoid negative impact on your account.
- Take preventative steps: Implement processes to maintain high performance (e.g., streamline fulfillment, improve customer service).
- Review your product catalog: Ensure compliance with evolving regulations and policies.
- Address violations immediately: Respond to any violations on your Account Health Dashboard as soon as possible.
📖Useful Resources:
Seller University: Account Health overview
🎤Share Your Tips: How do you maintain a healthy seller account? What advice would you give to new sellers starting their Amazon journey?
