Image and Video Order
Hi friends!
I have 2 videos and 4 photos on my listing. One video is a product promo video and the other is a sizing guide/how to video. All of them show up on the carousel, but the how to video shows up first after the main image and promo video shows up last after all of the images. Anyone know if there is a way to arrange the order of how a product's visuals show up?
Image and Video Order
Hi friends!
I have 2 videos and 4 photos on my listing. One video is a product promo video and the other is a sizing guide/how to video. All of them show up on the carousel, but the how to video shows up first after the main image and promo video shows up last after all of the images. Anyone know if there is a way to arrange the order of how a product's visuals show up?
1 respuesta
Cooper_Amazon
Good Afternoon @Seller_BzHhC5rIInXyh - I wanted to check in with you to see if you were able to update your video order?
My colleague @Danny_Amazon had a great answer on this discussion with another seller in a similar situation.
@Danny_Amazon said:
"Can you advise if you are the brand owner for the detail page in question? When multiple sellers sell the same product through a single detail page, Amazon automatically combines the best product data from various seller submissions to ensure customers get the best experience. There's more detail on this page as well.
Additionally, this FAQ confirms that detail pages will always prioritize the most recently uploaded video, so if you do control the detail page, you should be able to solve this via a re-upload."
Please let us know if you have resolved the issue or still require assistance as we are happy to help. Have a wonderful rest of your weekend and take care! Sincerely, Cooper_Amazon
