Is my Brand registry account active? If yes, how can I log in?
Hi, Amazon seller central team. So I have a question with my Brand registry part. So I enrolled brand registry 3 years ago and did not use it. So I wanted to log in again, they asked me 2 step verification. As I changed my phone number I could not to accomplish it. Can you help me to solve?
Is my Brand registry account active? If yes, how can I log in?
Hi, Amazon seller central team. So I have a question with my Brand registry part. So I enrolled brand registry 3 years ago and did not use it. So I wanted to log in again, they asked me 2 step verification. As I changed my phone number I could not to accomplish it. Can you help me to solve?
3 respuestas
Seller_rI7BZIczK8iAC
This is not Amazon here, but the seller forum.
Can you log in in seller central? And not in "Brand Registry"?? How is this possible?
Since it was YOUR phone number, go to your provider and buy a SIM-card with exactly the same number you used at this time.
Veronica_Amazon
Hello @Seller_R74Li3jls1gR6,
Thanks for your post on this. However, you will want to contact Selling Partner Support via this link to open a case on this issue. Meanwhile, you can try the following:
-Review login credentials: use the same email and password you used when creating your Brand Registry account.
-Clear browser and cache to avoid saved passwords to fill in automatically.
-If you forgot your password, you can go to the Brand Registry log in page and click on: “Forgot your password”
-If the error persists, you may also try to log out of all Amazon accounts and log back in with your Brand Registry email and password
Veronica_Amazon
