Peer sellers screenshot our part of the main picture for comparison, ask for your help
Hello!
@April_Amazon
@Jameson_Amazon
Report violation ID:17550081531
CASE ID:17554726701
One of the sellers has used a part of our product's main image in the second comparison image in the "OTHERS" section of their listing. Additionally, their A+ page has also taken parts of our main image and our logo. This behavior is clearly aimed at belittling our product. Our main image has been promoted through advertising for seven years and has left a deep impression on buyers. The comparison image of this seller is obviously damaging our business interests and violates Amazon's seller compliance policies. Please help us. thank you!
Peer sellers screenshot our part of the main picture for comparison, ask for your help
Hello!
@April_Amazon
@Jameson_Amazon
Report violation ID:17550081531
CASE ID:17554726701
One of the sellers has used a part of our product's main image in the second comparison image in the "OTHERS" section of their listing. Additionally, their A+ page has also taken parts of our main image and our logo. This behavior is clearly aimed at belittling our product. Our main image has been promoted through advertising for seven years and has left a deep impression on buyers. The comparison image of this seller is obviously damaging our business interests and violates Amazon's seller compliance policies. Please help us. thank you!
8 respuestas
Seller_i6S8knzW6zU6Z
Hi @Seller_a5x4oUZPPQ0Ge,
Just to help reinforce your case:
According to Amazon’s A+ Content Guidelines, sellers may not include A+ content that “compares products with competitors, regardless of how competitors are mentioned (for example, specific names, described as ‘other(s)’, or otherwise).”
Also, “comparison charts may only compare products from the same brand. Charts that compare your brand to competitors are prohibited.”
If these points haven’t already been referenced in your case, it might help to include them when following up with support.
Best regards, Michael
Glenn_Amazon
Hi there @Seller_a5x4oUZPPQ0Ge,
Thank you for your report. I have directed your report to the appropriate internal teams to ensure that this report is investigated. However, please note that Amazon will not share the results of this report as these investigations are confidential. Thank you for your understanding.
-Glenn
