$500 Other Charged - No explanation | Amazon Help
**Subject: Urgent: Unexplained Charge of $486 on 07/12 - Need Clarification**
Hello Amazon Community,
I hope this message finds you well. I'm reaching out to seek clarification on a charge that appeared on our account. On July 12th, we noticed an unexpected charge of $486, and despite reviewing our account information carefully, we were unable to determine the cause or reason for this amount.
Has anyone else experienced a similar issue? We have checked our recent orders, subscriptions, and any other potential sources for this charge, but everything seems in order.
If anyone has insights on possible reasons for this charge or how to resolve this issue, I would greatly appreciate your guidance. Also, if there’s a specific customer service route I should take for better assistance, please let me know.
Thank you in advance for your help!
Best regards,
Vincent Phan
Restorative Care of America
$500 Other Charged - No explanation | Amazon Help
**Subject: Urgent: Unexplained Charge of $486 on 07/12 - Need Clarification**
Hello Amazon Community,
I hope this message finds you well. I'm reaching out to seek clarification on a charge that appeared on our account. On July 12th, we noticed an unexpected charge of $486, and despite reviewing our account information carefully, we were unable to determine the cause or reason for this amount.
Has anyone else experienced a similar issue? We have checked our recent orders, subscriptions, and any other potential sources for this charge, but everything seems in order.
If anyone has insights on possible reasons for this charge or how to resolve this issue, I would greatly appreciate your guidance. Also, if there’s a specific customer service route I should take for better assistance, please let me know.
Thank you in advance for your help!
Best regards,
Vincent Phan
Restorative Care of America
1 respuesta
Seller_OvL8C4BJWiuS9
Have you had any adjustments to packages size or weight? This is Amazon's explanation:
What are "Other" transactions in my Payments report?
"Other" transactions might show up in your Payments reports from time to time. Common transactions of this type include:
• Subscription fees, as described in your seller service agreement
• Charges associated with A-to-z Guarantee claims
• Corrections issued by Amazon to remedy an account discrepancy
Typically, a $39.99 "Other" transaction represents your monthly subscription fee for selling on Amazon.com. If your Payments report shows more than one $39.99 transaction of this type, it may be a carryover from an earlier settlement period when your sales were not sufficient to cover the monthly subscription fee.
