How to get reimbursed on amazon buy shipping from arrival damage from UPS?
Can't file Safe-T Claim, Amazon Support isn't helping.
How do we get money back from a product that arrives damaged to a customer after buying insurance?
@KJ_Amazon@Danny_Amazon maybe you can help?
FBM Order - bought shipping through amazon buy shipping. Customer got it damaged, how do we file claim (Safe-T not available).
How to get reimbursed on amazon buy shipping from arrival damage from UPS?
Can't file Safe-T Claim, Amazon Support isn't helping.
How do we get money back from a product that arrives damaged to a customer after buying insurance?
@KJ_Amazon@Danny_Amazon maybe you can help?
FBM Order - bought shipping through amazon buy shipping. Customer got it damaged, how do we file claim (Safe-T not available).
2 respuestas
Seller_OvL8C4BJWiuS9
I believe, and I am not 100%, but the buyer has to open a claim.
KJ_Amazon
Hello @Seller_P1lJTrnvdK1ac
Have you attempted to call the UPS dedicated line for Amazon sellers to request that refund: 1-800-711-5914?
It is available for scheduling a pickup, inquiring about weekend services, and filing claims of loss or damage
The UPS personnel at that phone number are trained to support questions from Amazon sellers.
