Women jewelry products were told children jewelry compliance
We sold women jewelry, but yestoday we received children jewelry compliace request, we appealed but rejected. It's real adult women jewelry,not children jewelry. Should i correct the product information? removing the "girl" words from the title or description? Does it work? Amazon will remove the product sale if we don't take action before deadline, but we stored a lot inventory in FBA warehouse.
If we pass the Children Product Compliance certification, our product should sell as children product? the advertisement also change? what should i do?
Women jewelry products were told children jewelry compliance
We sold women jewelry, but yestoday we received children jewelry compliace request, we appealed but rejected. It's real adult women jewelry,not children jewelry. Should i correct the product information? removing the "girl" words from the title or description? Does it work? Amazon will remove the product sale if we don't take action before deadline, but we stored a lot inventory in FBA warehouse.
If we pass the Children Product Compliance certification, our product should sell as children product? the advertisement also change? what should i do?
6 respuestas
Seller_4zBzdtgCyS9EI
funny, the exact same post from 2 different sellers posted at the same time...
Have you checked the "minimum age" settings in the listings? Make sure they are all set to 14 years+,
Make sure they are all in the correct category.
after that, appeal
Cooper_Amazon
Good Morning @Seller_ch45lgUNrp1Bz, it looks like you were able to get some support from other folks here on the forums regarding the jewelry compliance document request that came up on your account.
If any of their replies helped you, feel free to mark it as “Most Helpful reply” using the 3 dots in the corner of their post. This helps other sellers find the answer to your question at the top of the post just in case they find themselves in a similar situation.
Please let us know if we can further assist you by providing a CASE ID if your issue has not yet been resolved. Have a wonderful rest of the week.
Sincerely, Cooper_Amazon
