5461: You may not create new ASINs for the brand: ________________

If you believe the product you want to sell is not already listed in the Amazon catalog and should be listed as a new ASIN, submit an application by clicking here and completing the form.

Amazon Response: [CASE 16597445071] Seller Approval Application for _____________

Hello from Amazon Selling Partner Support,

We understand your concern regarding error 5461.

We reviewed your selling account and found that your listings status is set to "Inactive".

Sellers set their listings status to "Inactive" when they are unable to fulfill orders for any reason, such as family emergency, inclement weather, going on holiday or vacation, and so on.

This action removes all of your listings from Amazon product detail pages and search results within one hour. If you have any Fulfillment by Amazon listings, they will remain active on Amazon. To reactivate your listings or change your listings status, log into Seller Central and follow these steps:

1. Click "Settings", then "Account info".

2. On the left-hand side, in the "Listings status" section, click "Going on holidays?".

3. Change the status to "Active" or "Inactive" for the stores that you want your listings status to change.

4. When you are finished, click "Save".

Any applicable monthly subscription fees will continue to be charged even if the fees are due while your listings are inactive.

Once you have your account active, we request you to contact us back regarding 5461 error.

*****Important****

Our Amazon account was active for FBA ONLY. We put our FBM on vacation mode, as we were in the process of relocating our business.

We have followed this same process during this period for other 5461 related situation and had no issues. All of the required documentation and photos were provided with the request. We have tried escalating and re-opening the request several times.