Seller_CP1HpLfKGUUBO
Customer informs that the product has not arrived but the tracking code says yes.
I sold a product and sent it to the customer, the product tracking code (sent by FedEx) says that the product was delivered and signed, but the customer informs that he did not receive it. What do I do in this case?
Etiquetas:FedEx, Gestión logística, INR (artículo no recibido), Reversiones de cargo, Triangulación de envíos
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Seller_CP1HpLfKGUUBO
Customer informs that the product has not arrived but the tracking code says yes.
I sold a product and sent it to the customer, the product tracking code (sent by FedEx) says that the product was delivered and signed, but the customer informs that he did not receive it. What do I do in this case?
Etiquetas:FedEx, Gestión logística, INR (artículo no recibido), Reversiones de cargo, Triangulación de envíos
00
2 respuestas
Seller_Hi7wbO2Kbo6bl
Obtain a copy of the signature and attach that to your reply to the buyer.
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KJ_Amazon
Hello @Seller_CP1HpLfKGUUBO. I am following up on your post about the shipping issue. Do you have any updates, and do you still need suggestions?
KJ_Amazon
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Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
