the bra size was 36C, Amazon changed it to 90C
Our size is 34C, but Amazon changed it to 90C instead. I open the case for finding help, but the case reply：delete the ASIN 24 hours later and re-upload it,, but the template still reported an error: 8541. Please help me how do I change my size back to bra size. Thank you! @Daryl_Amazon
@Jurgen_Amazon @Daryl_Amazon
the bra size was 36C, Amazon changed it to 90C
Our size is 34C, but Amazon changed it to 90C instead. I open the case for finding help, but the case reply：delete the ASIN 24 hours later and re-upload it,, but the template still reported an error: 8541. Please help me how do I change my size back to bra size. Thank you! @Daryl_Amazon
@Jurgen_Amazon @Daryl_Amazon
3 respuestas
Daryl_Amazon
Hi @Seller_6UN7gRRngKq5M,
I understand your concern regarding the incorrect bra size listing on Amazon. It can be frustrating when product details are changed unexpectedly, especially for items like bras where sizing is crucial.
First and foremost, I want to acknowledge that you have already taken the appropriate steps by opening a case with Amazon's support team. However, their suggested solution of deleting the ASIN and re-uploading the product may not be the most efficient approach, especially if you encounter the same error again.
Instead, I would recommend the following steps:
Verify your product data feed: Double-check the size information in your product data feed to ensure that the correct size (34C) is listed. If the issue lies within your data feed, you can correct it and resubmit the feed.
If your data feed is accurate, reach out to Amazon Seller Support again, specifically mentioning the error code 8541. This error code typically indicates an issue with the product data, and the support team should be able to provide more specific guidance on resolving it.
Amazon has a dedicated Help Page for Product Data and Listing Issues. This page provides valuable information and troubleshooting steps for various listing-related issues.
I hope these suggestions help you resolve the bra size listing issue promptly. If you continue to face difficulties, you can pass me the case ID to further investigate the matter.
Daryl
