OTP not working and I have to verify my account
I tried multiple times to open verification page and verify my account but OTP won't work. Opened a case - got an unrelated copy-paste reply; then emailed jeff@amazon.com, got a reply I should open a case. So to anyone working on amazon reading this, please step up. My business is going to be shut down if someone doesn't help, and the families I feed are going to be out of money.
OTP not working and I have to verify my account
I tried multiple times to open verification page and verify my account but OTP won't work. Opened a case - got an unrelated copy-paste reply; then emailed jeff@amazon.com, got a reply I should open a case. So to anyone working on amazon reading this, please step up. My business is going to be shut down if someone doesn't help, and the families I feed are going to be out of money.
8 respuestas
Seller_aV1Bh32hE0KND
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Micah_Amazon
Hello @Seller_D6kzBbmRfxOmF,
Thank you for reaching out. My apologies on the frustration that this may have caused. We have experienced a great deal of errors during the verification process. Please see the most recent and up to date post on the Inform Act and verification process for reference.
I also advice to open a seller support case. Please share with me the case id number in this thread so that I may investigate and get this escalated for you.
Please advise.
Cheers,
Micah
Micah_Amazon
Hello @Seller_D6kzBbmRfxOmF,
I wanted to follow up with your and close the loop on the OTP issue you were facing. Please let me know if you have any additional questions or concerns around this.
Best of luck.
Cheers,
Micah
