Amazon's Children's Toy Compliance Review Issues
In December 2024, there was an issue with Amazon's backend system. Whenever I created a new listing for children's toys on Amazon, it would be immediately deleted and I was required to provide a CPC certification document. However, they did not inform me of the deadline for this review, which has severely impacted my sales plan for Easter 2025. What should I do? Please help us.
Amazon's Children's Toy Compliance Review Issues
In December 2024, there was an issue with Amazon's backend system. Whenever I created a new listing for children's toys on Amazon, it would be immediately deleted and I was required to provide a CPC certification document. However, they did not inform me of the deadline for this review, which has severely impacted my sales plan for Easter 2025. What should I do? Please help us.
1 respuesta
Cooper_Amazon
Good Afternoon @Seller_kzLTUY5peijAp,
I wanted to reach out to you regarding this post. While I don't believe your listings are "deleted" as soon as you post them, they might go "inactive" in your inventory until the compliance documents have been reviewed.
We want to ensure that products offered on Amazon are safe and there is no risk that they will cause death, personal injury, or damage to property. Customers trust that they can always buy with confidence on Amazon. Products you offer for sale must comply with your seller agreement, including all applicable Amazon policies and all applicable laws and regulations. This could increase your chances of succeeding as a seller on Amazon, as well as help you avoid practices that could lead to blocked listings, or even prevent you from selling on Amazon.
Above is just a few reasons why product compliance is important especially when it comes to the safety of children (toys compliance help page linked -->HERE<--). If there is a specific case or situation you would like me to take a look at, please share the CASE ID in this discussion and provide additional context as to what the issue is. I'd be happy to investigate for you. Until I hear back from you, have a lovely rest of the week.
Sincerely, Cooper_Amazon