Seller_troWNEruPo9mz
Customer wants to cancel order before shipped.
If a customer cancels the order before it is shipped will you be dinged in your metrics?
Etiquetas:Estado de la cuenta
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Seller_troWNEruPo9mz
Customer wants to cancel order before shipped.
If a customer cancels the order before it is shipped will you be dinged in your metrics?
2 respuestas
Seller_Wa80PDFtlMIzi
If the Customer cancels the item it does not affect you metrics
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Atlas_Amazon
Hello @Seller_troWNEruPo9mz
If a customer cancels the order before it is shipped will you be dinged in your metrics?
Thank you for the information provided regarding the concerns over the cancelled order. If it is the customer that is taking this action, you should not see an impact to any of the metrics. The seller will have 30 minutes after the order is placed to cancel before they have to request a cancellation from you.
Please continue to refer to this thread if you have any future questions or updates on the situation.
Best,
Atlas
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