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Seller_A9nEgG49eQRN3

Your Amazon Pay Account has been suspended

I need help - My amazon pay has been suspended, and it's caused my selling account to get deactivated. I've sent a couple of appeals, and they've all been rejected.

Dear Amazon Pay Merchant,

Your Amazon Pay account has been suspended in accordance with section 6.3 of the Amazon Payments, Inc. Customer Agreement. Funds will not be transferred to you. Funds will stay in your account while we work with you to address this issue.

Why did this happen?

We have taken this measure because information available to us indicates that you provided us with inaccurate information. An example of violating our Customer Agreement includes, but is not limited to, not registering with the name or business name under which you sell goods and services. Visit the Amazon Payments, Inc. Customer Agreement to learn more.

https://pay.amazon.com/us/help/201212430

How do I reactive my account?

To reactivate your account, submit the following information:

-- Evidence or examples that demonstrate that your account complies with Section 2.1 and 9.1 of our Customer Agreement.

-- Evidence or examples that verify your business such as your business email address, your business website, or a link to your business customer agreement or policies.

Has this message been sent in error?

If you believe there has been an error, send us the information listed in the "How do I reactivate my account" section above.

amazon-pay-seller-confirmation@amazon.com

How do I send the required information?

To submit the necessary information and to reactivate your account, visit the Account Health dashboard and click on "Reactivate My Account."

-- https://sellercentral.amazon.com/performance/dashboard?ref=ah_em_ap

What happens if I do not send the requested information?

If you do not provide a valid appeal, or choose not to appeal the suspension, after 90 days of receiving this notification, you may separately request a funds disbursement by contacting:

disbursement-appeals@amazon.com

We're here to help.

If you have questions about this policy or the information requested above, send us an email.

amazon-pay-seller-confirmation@amazon.com

You can view your performance on Seller Central:

https://sellercentral.amazon.com/performance/dashboard?ref=ah_em_ap

The Account Health dashboard shows how well your account is performing against the performance metrics and policies required to sell through Amazon Pay.

Thank you.

-Amazon Pay

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Seller_A9nEgG49eQRN3

Your Amazon Pay Account has been suspended

I need help - My amazon pay has been suspended, and it's caused my selling account to get deactivated. I've sent a couple of appeals, and they've all been rejected.

Dear Amazon Pay Merchant,

Your Amazon Pay account has been suspended in accordance with section 6.3 of the Amazon Payments, Inc. Customer Agreement. Funds will not be transferred to you. Funds will stay in your account while we work with you to address this issue.

Why did this happen?

We have taken this measure because information available to us indicates that you provided us with inaccurate information. An example of violating our Customer Agreement includes, but is not limited to, not registering with the name or business name under which you sell goods and services. Visit the Amazon Payments, Inc. Customer Agreement to learn more.

https://pay.amazon.com/us/help/201212430

How do I reactive my account?

To reactivate your account, submit the following information:

-- Evidence or examples that demonstrate that your account complies with Section 2.1 and 9.1 of our Customer Agreement.

-- Evidence or examples that verify your business such as your business email address, your business website, or a link to your business customer agreement or policies.

Has this message been sent in error?

If you believe there has been an error, send us the information listed in the "How do I reactivate my account" section above.

amazon-pay-seller-confirmation@amazon.com

How do I send the required information?

To submit the necessary information and to reactivate your account, visit the Account Health dashboard and click on "Reactivate My Account."

-- https://sellercentral.amazon.com/performance/dashboard?ref=ah_em_ap

What happens if I do not send the requested information?

If you do not provide a valid appeal, or choose not to appeal the suspension, after 90 days of receiving this notification, you may separately request a funds disbursement by contacting:

disbursement-appeals@amazon.com

We're here to help.

If you have questions about this policy or the information requested above, send us an email.

amazon-pay-seller-confirmation@amazon.com

You can view your performance on Seller Central:

https://sellercentral.amazon.com/performance/dashboard?ref=ah_em_ap

The Account Health dashboard shows how well your account is performing against the performance metrics and policies required to sell through Amazon Pay.

Thank you.

-Amazon Pay

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user profile
Seller_i26Ed1au9wvp2
En respuesta a la publicación de Seller_A9nEgG49eQRN3

Hello, I'm facing the exact same thing. Did you manage to solve it?

00
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Seller_A9nEgG49eQRN3

Your Amazon Pay Account has been suspended

I need help - My amazon pay has been suspended, and it's caused my selling account to get deactivated. I've sent a couple of appeals, and they've all been rejected.

Dear Amazon Pay Merchant,

Your Amazon Pay account has been suspended in accordance with section 6.3 of the Amazon Payments, Inc. Customer Agreement. Funds will not be transferred to you. Funds will stay in your account while we work with you to address this issue.

Why did this happen?

We have taken this measure because information available to us indicates that you provided us with inaccurate information. An example of violating our Customer Agreement includes, but is not limited to, not registering with the name or business name under which you sell goods and services. Visit the Amazon Payments, Inc. Customer Agreement to learn more.

https://pay.amazon.com/us/help/201212430

How do I reactive my account?

To reactivate your account, submit the following information:

-- Evidence or examples that demonstrate that your account complies with Section 2.1 and 9.1 of our Customer Agreement.

-- Evidence or examples that verify your business such as your business email address, your business website, or a link to your business customer agreement or policies.

Has this message been sent in error?

If you believe there has been an error, send us the information listed in the "How do I reactivate my account" section above.

amazon-pay-seller-confirmation@amazon.com

How do I send the required information?

To submit the necessary information and to reactivate your account, visit the Account Health dashboard and click on "Reactivate My Account."

-- https://sellercentral.amazon.com/performance/dashboard?ref=ah_em_ap

What happens if I do not send the requested information?

If you do not provide a valid appeal, or choose not to appeal the suspension, after 90 days of receiving this notification, you may separately request a funds disbursement by contacting:

disbursement-appeals@amazon.com

We're here to help.

If you have questions about this policy or the information requested above, send us an email.

amazon-pay-seller-confirmation@amazon.com

You can view your performance on Seller Central:

https://sellercentral.amazon.com/performance/dashboard?ref=ah_em_ap

The Account Health dashboard shows how well your account is performing against the performance metrics and policies required to sell through Amazon Pay.

Thank you.

-Amazon Pay

35 visualizaciones
1 respuesta
Etiquetas:Desactivado, Suspendido
10
Responder
user profile
Seller_A9nEgG49eQRN3

Your Amazon Pay Account has been suspended

I need help - My amazon pay has been suspended, and it's caused my selling account to get deactivated. I've sent a couple of appeals, and they've all been rejected.

Dear Amazon Pay Merchant,

Your Amazon Pay account has been suspended in accordance with section 6.3 of the Amazon Payments, Inc. Customer Agreement. Funds will not be transferred to you. Funds will stay in your account while we work with you to address this issue.

Why did this happen?

We have taken this measure because information available to us indicates that you provided us with inaccurate information. An example of violating our Customer Agreement includes, but is not limited to, not registering with the name or business name under which you sell goods and services. Visit the Amazon Payments, Inc. Customer Agreement to learn more.

https://pay.amazon.com/us/help/201212430

How do I reactive my account?

To reactivate your account, submit the following information:

-- Evidence or examples that demonstrate that your account complies with Section 2.1 and 9.1 of our Customer Agreement.

-- Evidence or examples that verify your business such as your business email address, your business website, or a link to your business customer agreement or policies.

Has this message been sent in error?

If you believe there has been an error, send us the information listed in the "How do I reactivate my account" section above.

amazon-pay-seller-confirmation@amazon.com

How do I send the required information?

To submit the necessary information and to reactivate your account, visit the Account Health dashboard and click on "Reactivate My Account."

-- https://sellercentral.amazon.com/performance/dashboard?ref=ah_em_ap

What happens if I do not send the requested information?

If you do not provide a valid appeal, or choose not to appeal the suspension, after 90 days of receiving this notification, you may separately request a funds disbursement by contacting:

disbursement-appeals@amazon.com

We're here to help.

If you have questions about this policy or the information requested above, send us an email.

amazon-pay-seller-confirmation@amazon.com

You can view your performance on Seller Central:

https://sellercentral.amazon.com/performance/dashboard?ref=ah_em_ap

The Account Health dashboard shows how well your account is performing against the performance metrics and policies required to sell through Amazon Pay.

Thank you.

-Amazon Pay

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10
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user profile

Your Amazon Pay Account has been suspended

por parte de Seller_A9nEgG49eQRN3

I need help - My amazon pay has been suspended, and it's caused my selling account to get deactivated. I've sent a couple of appeals, and they've all been rejected.

Dear Amazon Pay Merchant,

Your Amazon Pay account has been suspended in accordance with section 6.3 of the Amazon Payments, Inc. Customer Agreement. Funds will not be transferred to you. Funds will stay in your account while we work with you to address this issue.

Why did this happen?

We have taken this measure because information available to us indicates that you provided us with inaccurate information. An example of violating our Customer Agreement includes, but is not limited to, not registering with the name or business name under which you sell goods and services. Visit the Amazon Payments, Inc. Customer Agreement to learn more.

https://pay.amazon.com/us/help/201212430

How do I reactive my account?

To reactivate your account, submit the following information:

-- Evidence or examples that demonstrate that your account complies with Section 2.1 and 9.1 of our Customer Agreement.

-- Evidence or examples that verify your business such as your business email address, your business website, or a link to your business customer agreement or policies.

Has this message been sent in error?

If you believe there has been an error, send us the information listed in the "How do I reactivate my account" section above.

amazon-pay-seller-confirmation@amazon.com

How do I send the required information?

To submit the necessary information and to reactivate your account, visit the Account Health dashboard and click on "Reactivate My Account."

-- https://sellercentral.amazon.com/performance/dashboard?ref=ah_em_ap

What happens if I do not send the requested information?

If you do not provide a valid appeal, or choose not to appeal the suspension, after 90 days of receiving this notification, you may separately request a funds disbursement by contacting:

disbursement-appeals@amazon.com

We're here to help.

If you have questions about this policy or the information requested above, send us an email.

amazon-pay-seller-confirmation@amazon.com

You can view your performance on Seller Central:

https://sellercentral.amazon.com/performance/dashboard?ref=ah_em_ap

The Account Health dashboard shows how well your account is performing against the performance metrics and policies required to sell through Amazon Pay.

Thank you.

-Amazon Pay

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Seller_i26Ed1au9wvp2
En respuesta a la publicación de Seller_A9nEgG49eQRN3

Hello, I'm facing the exact same thing. Did you manage to solve it?

00
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Seller_i26Ed1au9wvp2
En respuesta a la publicación de Seller_A9nEgG49eQRN3

Hello, I'm facing the exact same thing. Did you manage to solve it?

00
user profile
Seller_i26Ed1au9wvp2
En respuesta a la publicación de Seller_A9nEgG49eQRN3

Hello, I'm facing the exact same thing. Did you manage to solve it?

00
Responder
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad