Hello @Seller_ksjBBQGX1UbaA,

Thank you for posting your concerns with an intellectual property violation.

Seller_ksjBBQGX1UbaA

The system detects copyright image infringement, our products are produced and manufactured by the supplier, the pictures are taken and produced by our own team, how to deal with detecting copyright image infringement?

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I would first like to understand if this was a received intellectual property complaint from the brand or rights owner, or if this was a suspected intellectual property violation.

Suspected intellectual property violations are typically found or identified by amazon to prevent issues from occurring such as a rights owner issuing a complaint or taking legal action. We will typically ask that you remove the copyright materials or open a case to show proof of compliance. Can you show that you took these pictures yourself or that they're unrelated to the mentioned copyright material?

If this has reached a rights owner complaint, we ask that you fully research the situation to ensure you understand if there was or was not a violation. Per our intellectual property policy for sellers, we advise that if your products do not infringe that you then follow the process to submit a DMCA counter notice. If there is a received complaint and you cannot show proof of compliance, the listing may not be eligible for reactivation.

So we can assist your further, I again would ask for a bit more clarification on your situation. If you have already created a case to dispute the situation I suggest also providing that here.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.