Case closed but units not counted in inventory
Case ID: 15904078441 Has been completed. Investigation showed a discrepancy where extra units (149 units) have been located. However, these extra units have not been counted to total inventory. The located units are actually from another shipment (ID: FBA185Z94MBH) sent to the same FC, but somehow mereged into one, hence the discrepancy. Kindly, can you adjust now my total inventory? Because 149 units have been located but not added to total inventory.
Case closed but units not counted in inventory
Case ID: 15904078441 Has been completed. Investigation showed a discrepancy where extra units (149 units) have been located. However, these extra units have not been counted to total inventory. The located units are actually from another shipment (ID: FBA185Z94MBH) sent to the same FC, but somehow mereged into one, hence the discrepancy. Kindly, can you adjust now my total inventory? Because 149 units have been located but not added to total inventory.
1 respuesta
Jameson_Amazon
Hi @Seller_MvcoQnevNKQon,
Thank you for reaching out about this!
Just to quickly clarify, since this is the Seller Forums and not Seller Support, I am unable to make these adjustments to your inventory myself. That said, I'm happy to provide guidance in getting this situation properly reviewed further.
When you have a moment, can you please try requesting an investigation via the Contents tab of your shipment? For more information on requesting an investigation, please read through this help page.
If you are still experiencing this discrepancy after that review, please let me know!
Thanks again,
Jameson
