Amazon closed my account and sent this email. I don't understand, it says I violated the policy but I didn't do anything, how is this happening?
I created a new account on Amazon. I haven't sent any products yet. Amazon closed my account and sent this email. I don't understand, it says I violated the policy but I didn't do anything, how is this happening? Help me.
Hello,
We received your submission but we are unable to reactivate your account. Upon review of your account, we confirmed that your Amazon seller account has been used to engage in deceptive, fraudulent, or illegal activity that harms our customers, other selling partners, and our store.
Why is this happening?
Your Amazon seller account has been deactivated in accordance with section 3 of Amazon Services Business Solutions Agreement.
Please review Amazon policy regarding Account Health by visiting "Monitor your account health": https://sellercentral.amazon.com/gp/help/G200205250 You can also visit the "Selling Policies and Seller Code of Conduct" Amazon policy: https://sellercentral.amazon.com/gp/help/G1801 We may not respond to further emails about this issue.
amazon.com
Amazon closed my account and sent this email. I don't understand, it says I violated the policy but I didn't do anything, how is this happening?
I created a new account on Amazon. I haven't sent any products yet. Amazon closed my account and sent this email. I don't understand, it says I violated the policy but I didn't do anything, how is this happening? Help me.
Hello,
We received your submission but we are unable to reactivate your account. Upon review of your account, we confirmed that your Amazon seller account has been used to engage in deceptive, fraudulent, or illegal activity that harms our customers, other selling partners, and our store.
Why is this happening?
Your Amazon seller account has been deactivated in accordance with section 3 of Amazon Services Business Solutions Agreement.
Please review Amazon policy regarding Account Health by visiting "Monitor your account health": https://sellercentral.amazon.com/gp/help/G200205250 You can also visit the "Selling Policies and Seller Code of Conduct" Amazon policy: https://sellercentral.amazon.com/gp/help/G1801 We may not respond to further emails about this issue.
amazon.com
2 respuestas
Seller_CW0P5hgbsiqWX
"We received your submission but we are unable to reactivate your account. Upon review of your account, we confirmed that your Amazon seller account has been used to engage in deceptive, fraudulent, or illegal activity that harms our customers, other selling partners, and our store... but I didn't do anything, "
Amazon thinks differently. Like an elephant, Amazon never forgets. Just move to eBay.
Danny_Amazon
Hello @Seller_oNMP9dK4Nzkov - appreciate you looking to the forums for some assistance with this. I am engaging a Community Manager to review this situation further.
-Danny
