Stuck in reactivation stuck in change payment method
I am trying to take my account off of inactive status. Whenever I click in Seller Central to "reactivate" I am prompted to change my payment method. I have tried changing payment methods and deleting and re-adding payments methods and nothing works. I am always taken back to this same screen and there is no place to submit documents to prove my identity.
Stuck in reactivation stuck in change payment method
I am trying to take my account off of inactive status. Whenever I click in Seller Central to "reactivate" I am prompted to change my payment method. I have tried changing payment methods and deleting and re-adding payments methods and nothing works. I am always taken back to this same screen and there is no place to submit documents to prove my identity.
2 respuestas
Seller_kIukTwdhvntAp
CREDIT CARD
This is my standard credit card template so use what applies!
Amazon is weird on so many levels and this seems to work at least sometimes!
First, be sure it is an actual CREDIT Card. While Amazon claims that a Debit Card will work, that is seldom true! They WILL charge a Debit Card for initial fees but they will NOT take it on continuing basis most of the time despite their claims!
Put the card number into your BUYER side account first. Wait an hour (sometimes less) for the gerbils to work their way through the system and then put it in the SELLER side.
There was one recent response from a seller on a post that they DELETED the card that was on the buyer side and put the SAME card back in after a little bit and it fixed the problem. Amazon is a maze of broken links in their antiquated software.
Here are a couple threads where an OP says it worked.
https://sellercentral.amazon.com/seller-forums/discussions/t/096ef5b2-ffd5-4943-86fe-41c9d087a7e7?postId=0fbb2fae-1e92-4c41-bdb5-80851137886b
https://sellercentral.amazon.com/seller-forums/discussions/t/a81a37ec-71f9-4247-87a1-b79c6000bfd1?postId=68fd87bc-9e03-40a8-9e75-2afc054f7c2b
https://sellercentral.amazon.com/seller-forums/discussions/t/d42f54b5-aee0-48a2-8927-25287095f409?postId=3c9b06ef-e62b-4916-8bc9-7dad3391a64e
https://sellercentral.amazon.com/seller-forums/discussions/t/391729a6-334a-4aa0-9d81-541b37dbaac6?postId=8d03dcd3-7e3a-4d0d-a22b-f5ffcdec4e58
https://sellercentral.amazon.com/seller-forums/discussions/t/6e29db67-0d7b-4530-acde-73ce5bded8ca?postId=7d26b4f1-1114-4b5e-92b2-5dede62b3b59
Nano_Amazon
Hello @Seller_lJk6Mlq4FlSSs
Thanks for contacting Amazon Forums. After reviewing your account, it appears there are one or more pending requirements that need to be addressed on your end. To submit the required documentation, please follow these steps:
- Log into your Amazon seller account and navigate to the settings menu in the top right corner.
- Select "Account Info" to view the list of pending requirements for your account.
- Please provide the missing information or documentation as indicated.
If you have any trouble accessing the account info page or submitting the documentation, you can also try using this direct link, just make sure you are logged into your account before doing so.
Additionally, you can try opening a case with Seller Support. They can guide you with activation process.
Let me know if you have any other questions!
Nano
