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Seller_lxK0zOTaK8IvB

Suspected Intellectual Property Violations

I have received a Suspected Intellectual Property Violations stating Miss-use of trademark.

The brand which I am selling is not directly available in India. Currently they are working as importer & distributor basis. I procure my product directly from importer & have invoice of that. As a proof I could only produce this.

But here amazon is saying that I have missuse the trademark and are only asking for brand authorisation. As that brand is not directly available in India, so it don't give authorisation to anyone. In this case getting brand authorisation is not at all possible.

Please anyone help me out to deal with this issue.

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Seller_lxK0zOTaK8IvB

Suspected Intellectual Property Violations

I have received a Suspected Intellectual Property Violations stating Miss-use of trademark.

The brand which I am selling is not directly available in India. Currently they are working as importer & distributor basis. I procure my product directly from importer & have invoice of that. As a proof I could only produce this.

But here amazon is saying that I have missuse the trademark and are only asking for brand authorisation. As that brand is not directly available in India, so it don't give authorisation to anyone. In this case getting brand authorisation is not at all possible.

Please anyone help me out to deal with this issue.

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Diego_Amazon
En respuesta a la publicación de Seller_lxK0zOTaK8IvB

Hello @Seller_lxK0zOTaK8IvB

I'm Diego, thanks for posting on the forum

These types of violations occur when there is an error at the product detail page level.

If you are the seller who created the product detail page, check that you have entered the right name under “brand” section.

Very often the word “generic” is inserted instead of the brand that is being sold and this generates the violation.

If this were the problem, it will be necessary to suggest the modification of the brand through the exel file.

Here are the step-by-step to complete the file:

1. To download the template:

- Go to “Catalog” menu and select “Add Products”

- Click the “Download Spreadsheet” tab

- Choose your product category

- Select “Create spreadsheet”

2. In the template:

- Fill in the required fields:

* SKU (contribution_sku #1 .value)

* Action (record_action #1 .value)

* Product type (product_type #1 .value)

- Update the fields you want to modify

- Save the file

3. To upload:

- Return to “Add Products”

- Select “Upload Spreadsheet” tab

- Upload your completed file

- Wait for validation

If validation fails:

- Check the error report

- Make corrections needed

- Upload again

For more information on creating feed files, visit:

https://sellercentral-europe.amazon.com/help/hub/reference/GZ4ZQ4HZQM2R4B2X

I hope I helped you,

Thanks, Diego

00
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Seller_lxK0zOTaK8IvB

Suspected Intellectual Property Violations

I have received a Suspected Intellectual Property Violations stating Miss-use of trademark.

The brand which I am selling is not directly available in India. Currently they are working as importer & distributor basis. I procure my product directly from importer & have invoice of that. As a proof I could only produce this.

But here amazon is saying that I have missuse the trademark and are only asking for brand authorisation. As that brand is not directly available in India, so it don't give authorisation to anyone. In this case getting brand authorisation is not at all possible.

Please anyone help me out to deal with this issue.

19 visualizaciones
1 respuesta
Estado de la cuenta
Etiquetas:Estado de la cuenta
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user profile
Seller_lxK0zOTaK8IvB

Suspected Intellectual Property Violations

I have received a Suspected Intellectual Property Violations stating Miss-use of trademark.

The brand which I am selling is not directly available in India. Currently they are working as importer & distributor basis. I procure my product directly from importer & have invoice of that. As a proof I could only produce this.

But here amazon is saying that I have missuse the trademark and are only asking for brand authorisation. As that brand is not directly available in India, so it don't give authorisation to anyone. In this case getting brand authorisation is not at all possible.

Please anyone help me out to deal with this issue.

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Etiquetas:Estado de la cuenta
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19 visualizaciones
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Suspected Intellectual Property Violations

por parte de Seller_lxK0zOTaK8IvB

I have received a Suspected Intellectual Property Violations stating Miss-use of trademark.

The brand which I am selling is not directly available in India. Currently they are working as importer & distributor basis. I procure my product directly from importer & have invoice of that. As a proof I could only produce this.

But here amazon is saying that I have missuse the trademark and are only asking for brand authorisation. As that brand is not directly available in India, so it don't give authorisation to anyone. In this case getting brand authorisation is not at all possible.

Please anyone help me out to deal with this issue.

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Diego_Amazon
En respuesta a la publicación de Seller_lxK0zOTaK8IvB

Hello @Seller_lxK0zOTaK8IvB

I'm Diego, thanks for posting on the forum

These types of violations occur when there is an error at the product detail page level.

If you are the seller who created the product detail page, check that you have entered the right name under “brand” section.

Very often the word “generic” is inserted instead of the brand that is being sold and this generates the violation.

If this were the problem, it will be necessary to suggest the modification of the brand through the exel file.

Here are the step-by-step to complete the file:

1. To download the template:

- Go to “Catalog” menu and select “Add Products”

- Click the “Download Spreadsheet” tab

- Choose your product category

- Select “Create spreadsheet”

2. In the template:

- Fill in the required fields:

* SKU (contribution_sku #1 .value)

* Action (record_action #1 .value)

* Product type (product_type #1 .value)

- Update the fields you want to modify

- Save the file

3. To upload:

- Return to “Add Products”

- Select “Upload Spreadsheet” tab

- Upload your completed file

- Wait for validation

If validation fails:

- Check the error report

- Make corrections needed

- Upload again

For more information on creating feed files, visit:

https://sellercentral-europe.amazon.com/help/hub/reference/GZ4ZQ4HZQM2R4B2X

I hope I helped you,

Thanks, Diego

00
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Diego_Amazon
En respuesta a la publicación de Seller_lxK0zOTaK8IvB

Hello @Seller_lxK0zOTaK8IvB

I'm Diego, thanks for posting on the forum

These types of violations occur when there is an error at the product detail page level.

If you are the seller who created the product detail page, check that you have entered the right name under “brand” section.

Very often the word “generic” is inserted instead of the brand that is being sold and this generates the violation.

If this were the problem, it will be necessary to suggest the modification of the brand through the exel file.

Here are the step-by-step to complete the file:

1. To download the template:

- Go to “Catalog” menu and select “Add Products”

- Click the “Download Spreadsheet” tab

- Choose your product category

- Select “Create spreadsheet”

2. In the template:

- Fill in the required fields:

* SKU (contribution_sku #1 .value)

* Action (record_action #1 .value)

* Product type (product_type #1 .value)

- Update the fields you want to modify

- Save the file

3. To upload:

- Return to “Add Products”

- Select “Upload Spreadsheet” tab

- Upload your completed file

- Wait for validation

If validation fails:

- Check the error report

- Make corrections needed

- Upload again

For more information on creating feed files, visit:

https://sellercentral-europe.amazon.com/help/hub/reference/GZ4ZQ4HZQM2R4B2X

I hope I helped you,

Thanks, Diego

00
user profile
Diego_Amazon
En respuesta a la publicación de Seller_lxK0zOTaK8IvB

Hello @Seller_lxK0zOTaK8IvB

I'm Diego, thanks for posting on the forum

These types of violations occur when there is an error at the product detail page level.

If you are the seller who created the product detail page, check that you have entered the right name under “brand” section.

Very often the word “generic” is inserted instead of the brand that is being sold and this generates the violation.

If this were the problem, it will be necessary to suggest the modification of the brand through the exel file.

Here are the step-by-step to complete the file:

1. To download the template:

- Go to “Catalog” menu and select “Add Products”

- Click the “Download Spreadsheet” tab

- Choose your product category

- Select “Create spreadsheet”

2. In the template:

- Fill in the required fields:

* SKU (contribution_sku #1 .value)

* Action (record_action #1 .value)

* Product type (product_type #1 .value)

- Update the fields you want to modify

- Save the file

3. To upload:

- Return to “Add Products”

- Select “Upload Spreadsheet” tab

- Upload your completed file

- Wait for validation

If validation fails:

- Check the error report

- Make corrections needed

- Upload again

For more information on creating feed files, visit:

https://sellercentral-europe.amazon.com/help/hub/reference/GZ4ZQ4HZQM2R4B2X

I hope I helped you,

Thanks, Diego

00
Responder
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