How do I update a passport number?
My account was deactivated cuz I had not used it for 18 months. To activate it, I was asked to submit a photo of my passport. But I got a message saying the passport ID number does not match the one on my account from when I first set up my account (many years ago). I'm told to go to Seller Central to update the number. But where do I find that number? I can find nothing about a passport number in my account info on Seller Central.
PS - I recently renewed my passport, but that should not affect the number, no?
How do I update a passport number?
My account was deactivated cuz I had not used it for 18 months. To activate it, I was asked to submit a photo of my passport. But I got a message saying the passport ID number does not match the one on my account from when I first set up my account (many years ago). I'm told to go to Seller Central to update the number. But where do I find that number? I can find nothing about a passport number in my account info on Seller Central.
PS - I recently renewed my passport, but that should not affect the number, no?
7 respuestas
Micah_Amazon
Hello @Seller_YA078yY9Qa5BE
Thank you for your post. You can view and update your account information in Seller account information, available from Settings > Account info. You can access the following:
- Your seller profile (display name, Storefront link, email address, phone number, and more)
- Payment information (deposit methods, charge methods, invoiced order payment setting)
- Business information (business address, legal entity, your merchant token, language for feed processing report, display name)
- Shipping and returns information (return address, shipping settings, international returns providers, Buy Shipping preferences)
- Tax information (tax information, VAT information)
To learn more about these and other features available in Seller account information, watch this Seller University video.
Please let me know if you have additional questions.
Cheers,
Micah
Micah_Amazon
Hello @Seller_YA078yY9Qa5BE
I also wanted to follow up on the passport number. This is located typically on the page with your picture under the country of origin. It would have Type, Code, and Passport Number. Also, in the very back of the passport book, they typically have barcodes with the PP number as well.
Hope this helps. Is you still require assistance please let me know.
Cheers,
Micah
