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Seller_yNqdgFBdoCdyP

I entered wrong tracking ID for my product,now cant change

I entered the wrong tracking ID for my product in Ship to Amazon section, but now the status shows In Transit. But if I track with my correct tracking ID the UPS website shows that it's already received by Amazon.So I tried to change the Tracking ID from the "Send to Amazon" option but its not updating. Its taking time to save the correct Tracking ID and after some time its showing old Tracking Info which means it's not updating the new one. What to do now? Without updating the ID my product stock also cant increase.

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Seller_yNqdgFBdoCdyP

I entered wrong tracking ID for my product,now cant change

I entered the wrong tracking ID for my product in Ship to Amazon section, but now the status shows In Transit. But if I track with my correct tracking ID the UPS website shows that it's already received by Amazon.So I tried to change the Tracking ID from the "Send to Amazon" option but its not updating. Its taking time to save the correct Tracking ID and after some time its showing old Tracking Info which means it's not updating the new one. What to do now? Without updating the ID my product stock also cant increase.

Etiquetas:Envío
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Bryce_Amazon
En respuesta a la publicación de Seller_yNqdgFBdoCdyP

Hey @Seller_yNqdgFBdoCdyP,

If the correct tracking ID shows that the shipment has been received by Amazon, things should proceed as usual.

If you have further concerns about the shipment, my recommendation would be to open a case with Seller Support regarding them. Let me know if you have done so and I can review the case to assist further.

- Bryce

10
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Seller_yNqdgFBdoCdyP

I entered wrong tracking ID for my product,now cant change

I entered the wrong tracking ID for my product in Ship to Amazon section, but now the status shows In Transit. But if I track with my correct tracking ID the UPS website shows that it's already received by Amazon.So I tried to change the Tracking ID from the "Send to Amazon" option but its not updating. Its taking time to save the correct Tracking ID and after some time its showing old Tracking Info which means it's not updating the new one. What to do now? Without updating the ID my product stock also cant increase.

55 visualizaciones
3 respuestas
Etiquetas:Envío
00
Responder
user profile
Seller_yNqdgFBdoCdyP

I entered wrong tracking ID for my product,now cant change

I entered the wrong tracking ID for my product in Ship to Amazon section, but now the status shows In Transit. But if I track with my correct tracking ID the UPS website shows that it's already received by Amazon.So I tried to change the Tracking ID from the "Send to Amazon" option but its not updating. Its taking time to save the correct Tracking ID and after some time its showing old Tracking Info which means it's not updating the new one. What to do now? Without updating the ID my product stock also cant increase.

Etiquetas:Envío
00
55 visualizaciones
3 respuestas
Responder
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I entered wrong tracking ID for my product,now cant change

por parte de Seller_yNqdgFBdoCdyP

I entered the wrong tracking ID for my product in Ship to Amazon section, but now the status shows In Transit. But if I track with my correct tracking ID the UPS website shows that it's already received by Amazon.So I tried to change the Tracking ID from the "Send to Amazon" option but its not updating. Its taking time to save the correct Tracking ID and after some time its showing old Tracking Info which means it's not updating the new one. What to do now? Without updating the ID my product stock also cant increase.

Etiquetas:Envío
00
55 visualizaciones
3 respuestas
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Bryce_Amazon
En respuesta a la publicación de Seller_yNqdgFBdoCdyP

Hey @Seller_yNqdgFBdoCdyP,

If the correct tracking ID shows that the shipment has been received by Amazon, things should proceed as usual.

If you have further concerns about the shipment, my recommendation would be to open a case with Seller Support regarding them. Let me know if you have done so and I can review the case to assist further.

- Bryce

10
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Bryce_Amazon
En respuesta a la publicación de Seller_yNqdgFBdoCdyP

Hey @Seller_yNqdgFBdoCdyP,

If the correct tracking ID shows that the shipment has been received by Amazon, things should proceed as usual.

If you have further concerns about the shipment, my recommendation would be to open a case with Seller Support regarding them. Let me know if you have done so and I can review the case to assist further.

- Bryce

10
user profile
Bryce_Amazon
En respuesta a la publicación de Seller_yNqdgFBdoCdyP

Hey @Seller_yNqdgFBdoCdyP,

If the correct tracking ID shows that the shipment has been received by Amazon, things should proceed as usual.

If you have further concerns about the shipment, my recommendation would be to open a case with Seller Support regarding them. Let me know if you have done so and I can review the case to assist further.

- Bryce

10
Responder
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad