Deactivated Amazon Account
It has been nearly 2 weeks and several appeals regarding my Amazon account suspension. I want to speak to someone to understand the issue. According to me, I have not violated the rules. Even when I submit the proof that is required, the account is always suspended. I can't even chat or call someone to pinpoint the issue. This is very frustrating since I am the brand owner and have all proof. Ever since I tried opening the Saudi Arabian store, I have had so many issues since then. There isn't even an option to delete that store which has no inventory. Can you please assist?
Deactivated Amazon Account
It has been nearly 2 weeks and several appeals regarding my Amazon account suspension. I want to speak to someone to understand the issue. According to me, I have not violated the rules. Even when I submit the proof that is required, the account is always suspended. I can't even chat or call someone to pinpoint the issue. This is very frustrating since I am the brand owner and have all proof. Ever since I tried opening the Saudi Arabian store, I have had so many issues since then. There isn't even an option to delete that store which has no inventory. Can you please assist?
1 respuesta
Sunnie_Amazon
Hello, @Seller_osEKRuZclB5wL,
Thank you for reaching out to us through the Forums. This is Sunnie, from Amazon, and I'll be happy to assist.
It appears that you do not recognize the linked account. After reviewing your account, and it has come to my attention that this associated account was registered using the same email address as your new account.
I recommend reaching out to our Selling Partner Support team. They can assist you in locating the other account, gaining access to it, and initiating the suspension appeal process. Once your appeal is reviewed and your account is reinstated, you'll be able to resume selling on Amazon.
Please be aware that neither the Forums Support team nor the Selling Partner Support team is involved in the suspension or appeal review process for account suspensions. To address this matter, it is crucial to communicate directly with the Performance team via your Performance Notifications in Seller Central.
Regards,
Sunnie
