Amazon Inactive ASIN – Need Help with Restricted Product Violation
Case ID: 15967859201
Hey everyone,
We’re encountering an issue with one of our products on Amazon. Our ASIN (B0DFQMBDCX) was recently made inactive due to a "Violation of the policy on restricted products." We’re confused because, to our knowledge, the product complies with all the relevant requirements for beauty products.
It doesn’t contain any ingredients.
We don’t make any claims in the listing.
The packaging is compliant, including text in both English and French.
Despite this, we’re locked out from being able to sell, even though similar products are actively being sold on Amazon.
Has anyone else faced this issue or know how we can resolve it? Any advice on appealing this decision would be greatly appreciated. Thanks!
Amazon Inactive ASIN – Need Help with Restricted Product Violation
Case ID: 15967859201
Hey everyone,
We’re encountering an issue with one of our products on Amazon. Our ASIN (B0DFQMBDCX) was recently made inactive due to a "Violation of the policy on restricted products." We’re confused because, to our knowledge, the product complies with all the relevant requirements for beauty products.
It doesn’t contain any ingredients.
We don’t make any claims in the listing.
The packaging is compliant, including text in both English and French.
Despite this, we’re locked out from being able to sell, even though similar products are actively being sold on Amazon.
Has anyone else faced this issue or know how we can resolve it? Any advice on appealing this decision would be greatly appreciated. Thanks!
7 respuestas
Atlas_Amazon
Hello @Seller_Ws8qDFIejayJc
Thank you for the information provided regarding the issues you have seen recently. I understand you received a violation for the ASIN and are in the process of attempting to address it. Was this showing as an issue on the account health page or was it just pulled down for sale?
Case ID: 15967859201
I did review the provided case details and do see where our team is currently reviewing the information. As of now, we do not have any details available on this situation, but we do encourage you to monitor the case for any follow up details.
Any information received should be provided to this thread for continued guidance on this situation.
Best,
Atlas
