Foros para vendedores
Iniciar sesión
Iniciar sesión
imgIniciar sesión
imgIniciar sesión
user profile
Seller_4txHyHuS8Es2q

Charging my card every month

I don't understand why amazon keeps charging my card even after I switched from professional to personal account. I even went further to delete all my listings on all my stores.

when i tried to create a case i was told that i can not close my account because i still have listing some where. I have checked and i have no active listing anywhere.

Please is anyone here having same issues ?

7 visualizaciones
2 respuestas
Etiquetas:Desactivado
00
Responder
user profile
Seller_4txHyHuS8Es2q

Charging my card every month

I don't understand why amazon keeps charging my card even after I switched from professional to personal account. I even went further to delete all my listings on all my stores.

when i tried to create a case i was told that i can not close my account because i still have listing some where. I have checked and i have no active listing anywhere.

Please is anyone here having same issues ?

Etiquetas:Desactivado
00
7 visualizaciones
2 respuestas
Responder
2 respuestas
user profile
Seller_y7W9ccUlauftE
En respuesta a la publicación de Seller_4txHyHuS8Es2q

Did you use FBA ?

And how long ago did you switch from Prossional to Individual ?

00
user profile
Christine_Amazon
En respuesta a la publicación de Seller_4txHyHuS8Es2q

Hello @Seller_4txHyHuS8Es2q

This is Christine from Amazon Forums.

I was checking your account to find the root cause of the issue.

And I do see the charges on your card is for the Advertising Program.

I do recommend you to contact our Seller Support team here to confirm the end of the subscription and confirm there is no other program linked to your account.

Hope you have a great day!

Christine.

10
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Seller_4txHyHuS8Es2q

Charging my card every month

I don't understand why amazon keeps charging my card even after I switched from professional to personal account. I even went further to delete all my listings on all my stores.

when i tried to create a case i was told that i can not close my account because i still have listing some where. I have checked and i have no active listing anywhere.

Please is anyone here having same issues ?

7 visualizaciones
2 respuestas
Etiquetas:Desactivado
00
Responder
user profile
Seller_4txHyHuS8Es2q

Charging my card every month

I don't understand why amazon keeps charging my card even after I switched from professional to personal account. I even went further to delete all my listings on all my stores.

when i tried to create a case i was told that i can not close my account because i still have listing some where. I have checked and i have no active listing anywhere.

Please is anyone here having same issues ?

Etiquetas:Desactivado
00
7 visualizaciones
2 respuestas
Responder
user profile

Charging my card every month

por parte de Seller_4txHyHuS8Es2q

I don't understand why amazon keeps charging my card even after I switched from professional to personal account. I even went further to delete all my listings on all my stores.

when i tried to create a case i was told that i can not close my account because i still have listing some where. I have checked and i have no active listing anywhere.

Please is anyone here having same issues ?

Etiquetas:Desactivado
00
7 visualizaciones
2 respuestas
Responder
2 respuestas
2 respuestas
Filtros rápidos
Ordenar por
user profile
Seller_y7W9ccUlauftE
En respuesta a la publicación de Seller_4txHyHuS8Es2q

Did you use FBA ?

And how long ago did you switch from Prossional to Individual ?

00
user profile
Christine_Amazon
En respuesta a la publicación de Seller_4txHyHuS8Es2q

Hello @Seller_4txHyHuS8Es2q

This is Christine from Amazon Forums.

I was checking your account to find the root cause of the issue.

And I do see the charges on your card is for the Advertising Program.

I do recommend you to contact our Seller Support team here to confirm the end of the subscription and confirm there is no other program linked to your account.

Hope you have a great day!

Christine.

10
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Seller_y7W9ccUlauftE
En respuesta a la publicación de Seller_4txHyHuS8Es2q

Did you use FBA ?

And how long ago did you switch from Prossional to Individual ?

00
user profile
Seller_y7W9ccUlauftE
En respuesta a la publicación de Seller_4txHyHuS8Es2q

Did you use FBA ?

And how long ago did you switch from Prossional to Individual ?

00
Responder
user profile
Christine_Amazon
En respuesta a la publicación de Seller_4txHyHuS8Es2q

Hello @Seller_4txHyHuS8Es2q

This is Christine from Amazon Forums.

I was checking your account to find the root cause of the issue.

And I do see the charges on your card is for the Advertising Program.

I do recommend you to contact our Seller Support team here to confirm the end of the subscription and confirm there is no other program linked to your account.

Hope you have a great day!

Christine.

10
user profile
Christine_Amazon
En respuesta a la publicación de Seller_4txHyHuS8Es2q

Hello @Seller_4txHyHuS8Es2q

This is Christine from Amazon Forums.

I was checking your account to find the root cause of the issue.

And I do see the charges on your card is for the Advertising Program.

I do recommend you to contact our Seller Support team here to confirm the end of the subscription and confirm there is no other program linked to your account.

Hope you have a great day!

Christine.

10
Responder
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad