Your account has been deactivated due to inactivity. In order to reactivate your account, we need to verify your identity again. You will need the following documents to complete the verification process.
Your account has been deactivated due to inactivity. In order to reactivate your account, we need to verify your identity again. You will need the following documents to complete the verification process.
Information about your business, if applicable
One government-issued photo ID
One bank account or credit card statement
Business license, if applicable.
Here's the thing:
1. We received this notice for the first time on July 3, 2023, and we submitted all of the necessary documents on that day; the request specifies that it would be examined on July 18, but that inspection has been postponed until July 30 ( and we even don't understand the cause).
2. Now that we have submitted the documentation again, on August 3, it says in the request that it will be reviewed on August 9. The entire routine took far too long. However, we have not heard anything about Seller Identity Verification in Case ID 13450627011 as of yet.
We sincerely hope:
Please help us push the verification if you can. ASAP Since we genuinely want to do business here, we have already shipped the goods to the Amazon fulfillment facility.
My first shipment has been received, and my inventory is ready. The issue is that I'm waiting for my account to be reactivated.
Thank you in advance!
Case ID: 13450627011
Your account has been deactivated due to inactivity. In order to reactivate your account, we need to verify your identity again. You will need the following documents to complete the verification process.
Your account has been deactivated due to inactivity. In order to reactivate your account, we need to verify your identity again. You will need the following documents to complete the verification process.
Information about your business, if applicable
One government-issued photo ID
One bank account or credit card statement
Business license, if applicable.
Here's the thing:
1. We received this notice for the first time on July 3, 2023, and we submitted all of the necessary documents on that day; the request specifies that it would be examined on July 18, but that inspection has been postponed until July 30 ( and we even don't understand the cause).
2. Now that we have submitted the documentation again, on August 3, it says in the request that it will be reviewed on August 9. The entire routine took far too long. However, we have not heard anything about Seller Identity Verification in Case ID 13450627011 as of yet.
We sincerely hope:
Please help us push the verification if you can. ASAP Since we genuinely want to do business here, we have already shipped the goods to the Amazon fulfillment facility.
My first shipment has been received, and my inventory is ready. The issue is that I'm waiting for my account to be reactivated.
Thank you in advance!
Case ID: 13450627011
2 respuestas
Seller_kIukTwdhvntAp
FIRST -- ONE POST PER ISSUE. OPENING A SECOND ONE ON THE SAME TOPIC AFTER FIVE HOURS IS RIDICULOUS.
EVERYTHING is backed up due to all the INFORM 'stuff' and all the suspensions for people that simply can't be bothered to read any rules.
Amazon time is not anything close to what the rest of the world recognizes as a time frame. That 72 hours used so often by Amazon can be anywhere from three days to three weeks or even longer.
Sit back, relax, and study Seller U so your next message is not “please help with my Section 3 suspension” since you already violated Forum policy.
Troy_Amazon
Hi @waketike,
I see you have already posted in the forums regarding this issue and would ask that you continue your discussion on your original thread. You can continue to provide updates there to avoid any confusion.
Regards,
Troy
