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Seller_a0jy7c5jqYjsZ

An internal issue with requesting a call

Hi,

I'm requesting a call from amazon for a long time, and I keep getting this error.

'' internal failure sorry we are unable to process your request. try again ''

I have been communicating with through email with them, but its really useless, I cleared cache and cookies, tried different browsers, different numbers, different laptops, different internet connection, and still getting the same issue..

how can I solve it please? Thanks

27 visualizaciones
5 respuestas
Estado de la cuenta
Etiquetas:Atención al colaborador comercial
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Seller_a0jy7c5jqYjsZ

An internal issue with requesting a call

Hi,

I'm requesting a call from amazon for a long time, and I keep getting this error.

'' internal failure sorry we are unable to process your request. try again ''

I have been communicating with through email with them, but its really useless, I cleared cache and cookies, tried different browsers, different numbers, different laptops, different internet connection, and still getting the same issue..

how can I solve it please? Thanks

Estado de la cuenta
Etiquetas:Atención al colaborador comercial
00
27 visualizaciones
5 respuestas
Responder
5 respuestas
user profile
Seller_a0jy7c5jqYjsZ
En respuesta a la publicación de Seller_a0jy7c5jqYjsZ

@Micah_Amazon could you please check this out? thanks

00
user profile
Sonny_Amazon
En respuesta a la publicación de Seller_a0jy7c5jqYjsZ

Hey there @Mahmoudelakour,

I am checking in on your thread as it appears you are having technical issues in connecting with the Account Health Support team by phone.

"I'm requesting a call from amazon for a long time, and I keep getting this error."
'' internal failure sorry we are unable to process your request. try again ''

When requesting a phone call from this group, a valid phone number is required to have on file in your "Emergency Contact" section in seller central which can be found here.

Please confirm here on this thread you have updated your notification/contact preferences with valid phone numbers so we can research this further (do not post your number here publicly).

Also, feel free to share a screenshot of the internal error you receive for additional context (remove personal data).

We are here to assist in making sure you are able to receive a call and look forward to your confirmation on all contact preferences up to date with valid phone numbers on your part.

Best,

Sonny

01
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Seller_a0jy7c5jqYjsZ

An internal issue with requesting a call

Hi,

I'm requesting a call from amazon for a long time, and I keep getting this error.

'' internal failure sorry we are unable to process your request. try again ''

I have been communicating with through email with them, but its really useless, I cleared cache and cookies, tried different browsers, different numbers, different laptops, different internet connection, and still getting the same issue..

how can I solve it please? Thanks

27 visualizaciones
5 respuestas
Estado de la cuenta
Etiquetas:Atención al colaborador comercial
00
Responder
user profile
Seller_a0jy7c5jqYjsZ

An internal issue with requesting a call

Hi,

I'm requesting a call from amazon for a long time, and I keep getting this error.

'' internal failure sorry we are unable to process your request. try again ''

I have been communicating with through email with them, but its really useless, I cleared cache and cookies, tried different browsers, different numbers, different laptops, different internet connection, and still getting the same issue..

how can I solve it please? Thanks

Estado de la cuenta
Etiquetas:Atención al colaborador comercial
00
27 visualizaciones
5 respuestas
Responder
user profile

An internal issue with requesting a call

por parte de Seller_a0jy7c5jqYjsZ

Hi,

I'm requesting a call from amazon for a long time, and I keep getting this error.

'' internal failure sorry we are unable to process your request. try again ''

I have been communicating with through email with them, but its really useless, I cleared cache and cookies, tried different browsers, different numbers, different laptops, different internet connection, and still getting the same issue..

how can I solve it please? Thanks

Estado de la cuenta
Etiquetas:Atención al colaborador comercial
00
27 visualizaciones
5 respuestas
Responder
5 respuestas
5 respuestas
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Seller_a0jy7c5jqYjsZ
En respuesta a la publicación de Seller_a0jy7c5jqYjsZ

@Micah_Amazon could you please check this out? thanks

00
user profile
Sonny_Amazon
En respuesta a la publicación de Seller_a0jy7c5jqYjsZ

Hey there @Mahmoudelakour,

I am checking in on your thread as it appears you are having technical issues in connecting with the Account Health Support team by phone.

"I'm requesting a call from amazon for a long time, and I keep getting this error."
'' internal failure sorry we are unable to process your request. try again ''

When requesting a phone call from this group, a valid phone number is required to have on file in your "Emergency Contact" section in seller central which can be found here.

Please confirm here on this thread you have updated your notification/contact preferences with valid phone numbers so we can research this further (do not post your number here publicly).

Also, feel free to share a screenshot of the internal error you receive for additional context (remove personal data).

We are here to assist in making sure you are able to receive a call and look forward to your confirmation on all contact preferences up to date with valid phone numbers on your part.

Best,

Sonny

01
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Seller_a0jy7c5jqYjsZ
En respuesta a la publicación de Seller_a0jy7c5jqYjsZ

@Micah_Amazon could you please check this out? thanks

00
user profile
Seller_a0jy7c5jqYjsZ
En respuesta a la publicación de Seller_a0jy7c5jqYjsZ

@Micah_Amazon could you please check this out? thanks

00
Responder
user profile
Sonny_Amazon
En respuesta a la publicación de Seller_a0jy7c5jqYjsZ

Hey there @Mahmoudelakour,

I am checking in on your thread as it appears you are having technical issues in connecting with the Account Health Support team by phone.

"I'm requesting a call from amazon for a long time, and I keep getting this error."
'' internal failure sorry we are unable to process your request. try again ''

When requesting a phone call from this group, a valid phone number is required to have on file in your "Emergency Contact" section in seller central which can be found here.

Please confirm here on this thread you have updated your notification/contact preferences with valid phone numbers so we can research this further (do not post your number here publicly).

Also, feel free to share a screenshot of the internal error you receive for additional context (remove personal data).

We are here to assist in making sure you are able to receive a call and look forward to your confirmation on all contact preferences up to date with valid phone numbers on your part.

Best,

Sonny

01
user profile
Sonny_Amazon
En respuesta a la publicación de Seller_a0jy7c5jqYjsZ

Hey there @Mahmoudelakour,

I am checking in on your thread as it appears you are having technical issues in connecting with the Account Health Support team by phone.

"I'm requesting a call from amazon for a long time, and I keep getting this error."
'' internal failure sorry we are unable to process your request. try again ''

When requesting a phone call from this group, a valid phone number is required to have on file in your "Emergency Contact" section in seller central which can be found here.

Please confirm here on this thread you have updated your notification/contact preferences with valid phone numbers so we can research this further (do not post your number here publicly).

Also, feel free to share a screenshot of the internal error you receive for additional context (remove personal data).

We are here to assist in making sure you are able to receive a call and look forward to your confirmation on all contact preferences up to date with valid phone numbers on your part.

Best,

Sonny

01
Responder
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad