厨具类目保温杯被判定杀虫剂,请求恢复编辑权限删除有关内容
问题:15765393591,我的产品保温杯被误判成杀虫剂,现在已经查明是有些描述不妥,需要更改删除,但是没有编辑权限,请求恢复商品恢复编辑权限好让我修改相关内容,谢谢。
@Michelle_Amazon
厨具类目保温杯被判定杀虫剂,请求恢复编辑权限删除有关内容
问题:15765393591,我的产品保温杯被误判成杀虫剂,现在已经查明是有些描述不妥,需要更改删除,但是没有编辑权限,请求恢复商品恢复编辑权限好让我修改相关内容,谢谢。
@Michelle_Amazon
1 respuesta
Glenn_Amazon
Hi there @Seller_OdcmgcdZhgKJM,
Thank you for reaching out with your concerns with your ASIN. In general when you have a product that is identified as Pest control products it's because the product is making pesticide claims on the detail page. The Case you provided will not be able to change the status if the detail page is still making claims.
You should be able to make changes on the detail page by reaching out to Seller Support to get assistance if you haven't been able to. Please reply with your Case ID where you attempted to change the detail page if you are still having issues. Thank you for your understanding.
-Glenn
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尊敬的@SILICANICE,
感谢您联系我们,提出有关ASIN的问题。 一般情况下,当您的商品被认定为害虫防治商品时,是因为该商品在详情页面上做出了杀虫剂声明。 如果详情页面仍在提出索赔,您提供的Case将无法更改状态。
如果无法更改,您可以联系卖家支持以获取帮助,从而对详情页面进行更改。 如果您仍有问题,请回复您尝试更改详情页面的问题编号。 感谢您的理解。
-Glenn