Open ticket since September
Case #ID 16057701101. I need a Mod to help me please get this ticket worked on. @Seller_tczJ0KwppvYE1 can you please help with this?
The children are not showing up under the Parent ASIN. They all show separately instead. I've been trying to get this fixed since September. I just get the same canned response every 6-7 days "Thanks for your continued patience. We are currently researching your issue in partnership with the responsible team. We'll provide an update as soon as any additional information is available."
Parent ASIN: B0BZW9LZXC
Children: NST-12-PL-N - NST-12-NY - NST-12-GH
Open ticket since September
Case #ID 16057701101. I need a Mod to help me please get this ticket worked on. @Seller_tczJ0KwppvYE1 can you please help with this?
The children are not showing up under the Parent ASIN. They all show separately instead. I've been trying to get this fixed since September. I just get the same canned response every 6-7 days "Thanks for your continued patience. We are currently researching your issue in partnership with the responsible team. We'll provide an update as soon as any additional information is available."
Parent ASIN: B0BZW9LZXC
Children: NST-12-PL-N - NST-12-NY - NST-12-GH
1 respuesta
Manny_Amazon
Hello @Seller_SgjUmhy4KfTAi,
Thanks for posting to the Forums. I've reviewed the details, and see that case 16057701101 was updated 6 hours ago in which Support had indicated this should be addressed, and to allow up to 48 hours for the child variations to display.
If this time has passed and you're still running into this issue, please let me know and I'll see what options exist for escalation.
Regards,
- Manny
