Does Amazon purposely punish sellers who put their accounts on vacation setting? We shut down for a hurricane. We are back. But sales are dead.
We are in Florida dealing with hurricanes. First Helene, now Milton (a direct hit to Sarasota where we are). Once USPS opened up again we took the account off of vacation settings. We were shut down for 1 day for Helene. We shut down for 3 days for Milton. We have been back up and off vacation for a day now that Milton is past us. But almost nothing is selling.
Normally we would have about 100 sales a day. Today we had 7.
We did the same thing on the 'Bay. Everything is completely normal on the 'Bay. We came off of "vacation" and sales were entirely normal immediately. But Amazon sales have plunged off of the face of the Earth.
Why does Amazon punish sellers for having shut down very briefly? What is it about Amazon's system that continues to punish sellers long after our "vacation" ends?
Does Amazon purposely punish sellers who put their accounts on vacation setting? We shut down for a hurricane. We are back. But sales are dead.
We are in Florida dealing with hurricanes. First Helene, now Milton (a direct hit to Sarasota where we are). Once USPS opened up again we took the account off of vacation settings. We were shut down for 1 day for Helene. We shut down for 3 days for Milton. We have been back up and off vacation for a day now that Milton is past us. But almost nothing is selling.
Normally we would have about 100 sales a day. Today we had 7.
We did the same thing on the 'Bay. Everything is completely normal on the 'Bay. We came off of "vacation" and sales were entirely normal immediately. But Amazon sales have plunged off of the face of the Earth.
Why does Amazon punish sellers for having shut down very briefly? What is it about Amazon's system that continues to punish sellers long after our "vacation" ends?
5 respuestas
Seller_nRFmxiQg4EGrw
I don't think that Amazon intentionally "punishes" sellers who go on vacation. But depending on your category and product, the fact that you are away for a few days may affect your sales rank, which could push you down in the recommended listings.
Another factor is that for affected areas, Amazon is showing "promise extensions" on delivery times for orders coming in or out of certain zip codes. It's possible that your customers may be seeing a longer time for delivery than buying similar items from a seller in unaffected areas, even if you could in fact ship promptly.
On top of all that, things have been a bit slow. Besides the weather, we notice that ever election year is weird, with sales typically lower than other years (this is on multiple platforms, not just here). Although again, that may vary depending on what you are selling.
But glad to hear you made it through the storms and are getting back to normal.
Seller_WBnGS7Ix3XiDX
I wanted to wish you a quick recovery, & hopefully you, friends & family didn't loose too much! That had to be devastating just going thru it.
I had a thing 2 years ago, with a full house fire, where when I realized the fire trucks wouldn't be here, before the house was gone, I was emailing my supplier for more supplies, urgent. They shipped overnight, but forgot to put my new address & Fed Ex made a big mess out of it, so more days went by.
I had to put my business on vacation, for a week. I also had 25 orders that I finished packing, but didn't grab them, so there were 25 late packages as well. It took awhile but things go back to normal.
Good luck on things, I hope everyone effected gets back to normal.
Seller_ebvPm14lqspQy
We live just north of Tampa and put ourselves on vacation for 2 days. We have had two sales in the past 3 days. We usually sell about 10 to 15 items a day. When we had a storm a few years ago I put us on vacation and it took almost a month for a normal amount of sales to resume. Amazon has grown so fast that it is losing control of even basic functions.
Seller_bxkxXAyw3oQYN
Yes, they do. You'll eventually get your sales back, but they absolutely, without a doubt throttle the sales of companies that aren't producing. I know this from countless times of leaving the country for a while and putting all FBM sales on vacation mode. Eventually I learned, and realized it was actually cheaper to hire people to keep selling while I was gone rather than do a month or so of being throttled before getting volume back.
