Hello,

I received the following email from the verification team at 04:31 on August 2nd. I am also sending you the Case number.

RE:[CASE 13193067141] Seller Identity Verification (Satıcı Kimlik Doğrulaması)

Merhaba,

Gönderdiğiniz belgeleri inceledik ve doğrulama sürecinizi tamamladık. Artık Seller Central'a giriş yapabilir ve Amazon'da satış yapmaya başlayabilirsiniz.

Size yardımcı olmaya hazırız.

Başka sorularınız varsa Satış Ortağı Destek ekibiyle iletişime geçebilirsiniz:

https://sellercentral.amazon.com/cu/contact-us

Satıcı Kimliği Doğrulama ekibi

However, on July 31, at 16:37, my same account was suspended. If I get the mail that you can start selling on August 2, why was my account suspended? In addition, with the company I created, I have never made any sales in the Canadian market and I have not listed any products.Since I haven't made any sales or listed products yet, I naturally could not provide documents such as order tracking number, delay information and proof of delivery in the Canadian market. I was only able to send my company and tax documents.

Later, all my marketplaces were closed on August 4 because the account named Agora Online Shopping (the name I used in the Canadian market) was suspended. And the reason is multiple accounts.

I opened all my marketplaces from a single account and there was only capitalization difference. For example, in the Australian market, name was AGORA ONLINE SHOPPING.

Frankly, I was aiming to expand my business and start in the Canadian market, but this process hindered all my business. Because after my account is closed, I receive an e-mail that the documents are approved and I can start selling. In addition, I have been working regularly with my suppliers in other markets for 4 months and all my markets were closed just because I wanted to focus on the Canadian market.

I don't remember all the dates for the video verification clearly because I thought it would email me later, but I'm still waiting. At least, I couldn't understand why my other marketplaces were closed due to multiple accounts, because it is seen in the system that all marketplaces are opened from a single account.

Best Regards.