New appeal/dispute submission for merchant [AXXXXXXXXXXXXX] in marketplace [AXXXXXXXXXXXXX]
Can anyone help me understand what this issue is and why we are seeing this? I've not been getting any updates for my case.
Case ID 16066137401
New appeal/dispute submission for merchant [AXXXXXXXXXXXXX] in marketplace [AXXXXXXXXXXXXX]
Can anyone help me understand what this issue is and why we are seeing this? I've not been getting any updates for my case.
Case ID 16066137401
1 respuesta
Roberto_Amazon
Hello! @twinkletech
Thank you for using the Forums. I have looked into the case details and I understand you were asking to add a new user to your brand registry, it appears the case was pending, but it was closed on your end.
If you are still having issues adding the user to your brand registry, please contact our Brand Support team using the direct link in the FAQ above. Scroll down to the section for getting help and use the link for Brand Registry Support team. (Log-in required).
Best regards,
Roberto
